Account Manager Sales & Tech Operations | Shaw
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Managers in this role get to:
- Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations;
- Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line;
- Identify the training needs that will equip the staff with fundamental skills and knowledge; - Have a thorough understanding of the various system tools and operational procedures utilized within the program;
- Collaborate with stakeholders on a regular basis for changes on promotions and updates; and
- Conduct all defined and required process compliance and adherence to all team members partners and third-party providers.
Qualifications :
Our most successful candidates will have:
- Earned a bachelors Degree in any field (preferred not required)
- At least 6 years of work experience in the same industry with 2-3yrs of management experience
- Excellent working knowledge on Microsoft Office applications
- Ability to efficiently manage time and keep track of multiple schedules meetings and initiatives
- Strong analytical skills
- Demonstrated leadership skills
- Must be willing to report on a graveyard/shifting schedules
Additional Information :
Requirements and Expectations from the role:
- Must have hands-on experience in managing sales and tech operations.
- Ability to do a root-cause analysis to improve key performance.
- Effective Coaching and Mentoring Skills.
- Must be able to work independently with minimal supervision within 90 days.
- Must be able to manage client communications and reviews.
- Champion of employee experience
- drive morale in collaboration with HR and Dr. Fun/Engagement Manager
- Must be proactive in identifying people and process issues.
- Focus on all aspects of operations
- productivity quality people and profitability
- High energy results-driven and uphold Sutherland values.
- Strong written and verbal communication.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Customer Base
- New Customers
- Territory
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
- Technical Support
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
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