Senior Manager, People Relations & Operations
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a Senior Manager People Relations & Operations to elevate how Lendi Group supports engages and empowers its people while leading the transformation of our People Operations team into an AI-native function.
This role is designed for a strategic HR leader who thrives on solving complex people challenges shaping culture and embedding trusted partnerships across the business.
Youll be the go-to expert for employee relations people systems and culture shaping ensuring our processes and tools enable our people to do their best work. Reporting to the General Manager Credit & Operations youll play a pivotal role in shaping the next evolution of our People function blending empathy compliance and innovation.
What Youll Own
Strategic HR Leadership & Business Partnering
- Lead and develop a high-performing People Partnering & Experience team across Australia and the Philippines.
- Act as a trusted advisor to senior leaders providing strategic guidance on employee relations compliance and organisational effectiveness.
- Take ownership of complex and sensitive ER matters driving fair consistent and values-aligned outcomes.
- Strengthen leadership capability through coaching proactive support and evidence-based HR insights.
- Manage the end-to-end people policy lifecycle from design through to delivery.
People Systems & AI-Enabled Transformation
- Lead the evolution of our people systems and tools to enhance the employee experience through smart human-centred automation.
- Design human AI workflows that remove friction from administrative processes while preserving a personal and empathetic experience.
- Oversee Lendis People Systems & Experience AI agents to ensure technology helps deliver fast accurate and high-quality support.
- Promote the responsible and ethical use of AI across our People team making sure it aligns with our culture and values.
Qualifications :
- 7 years of progressive HR experience with a strong focus on employee relations business partnering and leadership advisory.
- Proven capability in navigating complex ER cases workplace investigations and compliance requirements.
- Experience influencing senior stakeholders and driving people strategies that support business growth and engagement.
- Strong understanding of Australian employment law; familiarity with the Philippines is a plus.
- Experience leading distributed or cross-border teams.
- Tech-savvy mindset with an interest in how digital tools and AI can elevate the HR experience.
- Exceptional communication empathy and problem-solving skills.
Additional Information :
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.
We support our people in a variety of ways but a few of the benefits that our people rave about include:
- A vibrant relaxed yet professional culture.
- Hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration.
- A holistic wellbeing programs offering 24/7 support including medical mental health and financial wellbeing services to enable our workforce to thrive at home and work.
- Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
- An additional weeks Loyalty Leave each year after reaching 3 years service.
- Wellness initiatives with a strong focus on psychological safety.
Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract engage and evolve the right talent and build best-in-class products.
This is an opportunity to shape the future of a fast-growing purpose-driven company thats transforming the homeownership journey.
Ready to contribute to Lendi Groups next chapter Apply now and be part of something big!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
We are one of Australias fastest growing fintechs, building market leading technology to transform the home loan industry through our powerhouse property lending brands and networks - Aussie and Lendi. Lendi Group exists to transform the stressful, disjointed and sometimes overwhelm ... View more
