Solutions Consultant Český jazyk and English

Cbtalents

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 14 days ago
Vacancies: 1 Vacancy

Job Summary

About the Role:
We are seeking a Solutions Consultant to join our international customer care team in this role you will provide non-technical troubleshooting and high-quality customer support for Play Store Google Pay Google for Families Books Movies and other Google services.

Key Responsibilities:

  • Deliver excellent customer service via phone email and chat.

  • Assist users with non-technical issues related to Google services.

  • Ensure timely and accurate resolution of customer inquiries.

  • Maintain a high level of professionalism and customer satisfaction.

Requirements:

  • Fluent Czech and English (B2).

  • Excellent communication and problem-solving skills.

  • Customer-focused mindset with attention to detail.

  • Interest in digital products and online platforms.

  • Previous experience in customer service is an advantage.

What We Offer:

  • Competitive salary.

  • Relocation package for candidates moving from abroad:

    • 300 BGN monthly rental allowance (for the duration of the contract).

    • 150 BGN flight reimbursement.

  • Friendly multicultural work environment.

  • Stable Monday - Sunday 09:00-19:00. (46 or 8 hours contract)

  • Start date November 13th

How to Apply:
Please send your CV to .

About the Role: We are seeking a Solutions Consultant to join our international customer care team in this role you will provide non-technical troubleshooting and high-quality customer support for Play Store Google Pay Google for Families Books Movies and other Google services. Key Responsibilities...
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Key Skills

  • Organizational Management
  • Presentation Skills
  • Agile
  • SAFe
  • AWS
  • Solution Architecture
  • Conflict Management
  • Data Management
  • Scrum
  • Team Management
  • Pre-sales
  • Management Consulting