Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria – No Calls)
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Its a leading music streaming service provider with over 422 million monthly active users as of 2022. It offers digital copyright restricted recorded music and podcasts including more than 82 million songs. As a freemium service basic features are free with advertisements and limited control while additional features such as offline listening and commercial-free listening are offered via paid subscriptions. The platform is currently available in 180 countries.
You support will be with E-mail support and through a messaging system (non-voice support) - no calls!
Your Tasks
- Providing Email support for our clients;
- Answering to How to and FAQ questions;
- Assisting with account and payment-based questions and problems;
- Providing assistance with troubleshooting.
Qualifications :
- Excellent Written skills in Italian (C1)
- Good Verbal & Written skills in English (B2 or above)
- Valid work-permit to work in the EU
- Previous Experience in Customer Service is a plus;
- Communication skills and ability to maintain good relationship with customers assisting them in finding the best solution;
- Positive attitude and great interpersonal skills with a can do attitude;
- Ability to present complex information in a simple and understandable way;
Additional Information :
You will Get
- Long-term job security with permanent contract;
- Additional health insurance and life insurance;
- 21 days of paid annual leave
- 1.5h paid breaks per day;
- Food vouchers;
- Clear career path within the company;
- Ability to work from home
- Competitive salary;
- World-class on-the-job training;
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Experience Working With Students
- Time Management
- Classroom Management
- Algebra
- Behavior Management
- Classroom Experience
- Lesson Planning
- Smartsheet
- Special Needs
- Teaching
- Experience with Children
- Dancing
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
