Senior ServiceNow Technical Consultant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Versent as a Senior ServiceNow Technical Consultant you will lead the design implementation and optimisation of complex ServiceNow solutions leveraging NextGen platform advancements to drive strategic customer outcomes. You will stay ahead of technology innovations and ServiceNow releases mentor team members shape innovative workflows and foster a collaborative high-performing environment while delivering transformative projects.
Must be an Australian citizen with security clearance and currently residing in Australia.
Key Responsibilities
Design and deliver advanced ServiceNow solutions using Agentic AI AI Control Tower and enhanced AI search to align customer objectives with technical configurations.
Lead implementation and optimisation of ITSM ITOM ITBM and GRC modules with AI-driven automation and low-code workflows.
Maintain CMDB integrity per CSDM standards leveraging Yokohamas data console for real-time governance.
Build complex integrations via REST APIs Integration Hub and Workflow Data Fabric to connect AI models and third-party systems.
Engage stakeholders to deliver impactful future-ready solutions while mentoring consultants in AI low-code and new ServiceNow capabilities.
Contribute to Versents ServiceNow practice through service innovation process optimisation and thought leadership on AI-driven workflows.
What Were Expecting from You
5 years of hands-on ServiceNow experience including advanced implementations in ITSM ITOM ITBM or GRC with proficiency in releases and features.
Deep expertise in CMDB management CSDM frameworks and new features (e.g. Yokohamas data management console for optimised data governance).
ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) and at least two Certified Implementation Specialist (CIS) certifications (e.g. CIS-ITSM CIS-ITOM CIS-Discovery) required; AI-related certifications and micro-certifications are a plus.
Proficiency in front-end development (e.g. HTML CSS JavaScript AngularJS) and ServiceNow scripting (e.g. GlideAPI Business Rules) for custom and low-code solutions.
Extensive experience with ServiceNow integrations including REST APIs Scripted REST APIs Integration Hub and Workflow Data Network with a focus on AI and IoT connectivity.
Familiarity with emerging ServiceNow capabilities (e.g. AI Control Tower Security and Risk AI agents industry-specific workflows) and trends like sustainable IT and data security.
Life at Versent
Were a diverse team of motivated humans who think outside the box and strive to deliver what others might consider Versent we truly care about our people and put real focus on cultivating a culture of learning collaboration and growth. We provide our teams with the space trust and support to deliver the best work of their careers. To enable this we have a culture that places a high value on continual feedback excellence and invention anchored in customer success.
We also offer our team:
Flexibility: We give you the freedom to excel providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.
Learning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop practice and become masters of their craft.
Access to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options we offer a range of benefits designed to suit different lifestyles and priorities. Theres something for everyone.
Health & Wellbeing Programmes: We focus on you as a whole person with wellbeing initiatives that are to support you mentally physically emotionally and financially.
Connection: Regular social activities across your team and the organisation.
Recognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!
Career opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.
At Versent we dont adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isnt just a value its a way to gain an edge. If you believe this opportunity is where you can thrive dont be shy and apply!
If you require any accommodations throughout the interview process please get in touch with us by emailing .
Required Experience:
Senior IC
Key Skills
- APIs
- Presentation Skills
- SOAP
- .NET
- AI
- ServiceNow
- J2EE
- Jdbc
- Java
- XML
- Oracle
- Ant
About Company
Versent delivers built-for-purpose AWS cloud solutions to leading enterprises across AUS, SG and the USA. Learn about our digital transformation services.
