Senior ServiceNow Technical Consultant
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Job Location:
Monthly Salary:
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Stax is a home-grown unique native AWS cloud management platform that provides the consistency confidence and velocity customers need straight out of the box. Our pre-built platform works hard beneath the surface to make migrating maintaining and operating on AWS seamless. Customers have the capability to focus on their core business and innovate safely and securely. Its why we decided to build a native AWS cloud management platform and be the best at it.
We value clarity consistency and capability. Above all we embrace the changes that come through an intelligent application of knowledge. Weve cultivated an environment based on creativity. When people who care about their craft are given the freedom to explore possibilities without limits amazing things happen. There are no cool cliques just a hard-working team generating ideas and devising solutions in a creative and collaborative workspace.
At Versent as a Senior ServiceNow Technical Consultant you will lead the design implementation and optimisation of complex ServiceNow solutions leveraging NextGen platform advancements to drive strategic customer outcomes. You will stay ahead of technology innovations and ServiceNow releases mentor team members shape innovative workflows and foster a collaborative high-performing environment while delivering transformative projects.
Must be an Australian citizen with security clearance and currently residing in Australia Preferably in Canberra or Sydney .
Key Responsibilities
Design and deliver advanced ServiceNow solutions using Agentic AI AI Control Tower and enhanced AI search to align customer objectives with technical configurations.
Lead implementation and optimisation of ITSM ITOM ITBM and GRC modules with AI-driven automation and low-code workflows.
Maintain CMDB integrity per CSDM standards leveraging Yokohamas data console for real-time governance.
Build complex integrations via REST APIs Integration Hub and Workflow Data Fabric to connect AI models and third-party systems.
Engage stakeholders to deliver impactful future-ready solutions while mentoring consultants in AI low-code and new ServiceNow capabilities.
Contribute to Versents ServiceNow practice through service innovation process optimisation and thought leadership on AI-driven workflows.
What Were Expecting from You
7 years of hands-on ServiceNow experience including advanced implementations in ITSM ITOM ITBM or GRC with proficiency in releases and features.
Deep expertise in CMDB management CSDM frameworks and new features (e.g. Yokohamas data management console for optimised data governance).
ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) and at least two Certified Implementation Specialist (CIS) certifications (e.g. CIS-ITSM CIS-ITOM CIS-Discovery) required; AI-related certifications and micro-certifications are a plus.
Proficiency in front-end development (e.g. HTML CSS JavaScript AngularJS) and ServiceNow scripting (e.g. GlideAPI Business Rules) for custom and low-code solutions.
Extensive experience with ServiceNow integrations including REST APIs Scripted REST APIs Integration Hub and Workflow Data Network with a focus on AI and IoT connectivity.
Familiarity with emerging ServiceNow capabilities (e.g. AI Control Tower Security and Risk AI agents industry-specific workflows) and trends like sustainable IT and data security.
Our values reflect the way we work. Were a casual inclusive bunch with team members from a variety of backgrounds collaborating as a team to overcome challenges. Everyone is given space to learn and develop their skills and knowledge. We support each other in all ventures whether attaining a new AWS certification or trying their hand at baking sourdough or brewing beer. We create remarkable experiences for our customers and we treat others the way we would like to be treated.
Required Experience:
Senior IC
Key Skills
- APIs
- Presentation Skills
- SOAP
- .NET
- AI
- ServiceNow
- J2EE
- Jdbc
- Java
- XML
- Oracle
- Ant
About Company
Versent delivers built-for-purpose AWS cloud solutions to leading enterprises across AUS, SG and the USA. Learn about our digital transformation services.
