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Make a difference in the community you live in! As a Community Builderan employee with the City of Gainesville you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job its a chance to contribute to community success and to help enhance the Gainesville way of life.

Department:

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Job Description:

SUMMARY

This is skilled work operating paratransit service vehicles in a safe courteous and timely manner with the goal of satisfied and loyal customers of the public transit system.

Positions in this classification report to a designated supervisor and work under limited supervision. Work in this class is distinguished from other classes by its technical skills operating paratransit service vehicles.

EXAMPLES OF WORK*

*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower-level duties may be required.

ESSENTIAL JOB FUNCTIONS

Safely operates all models of agency paratransit service vehicles through traffic in the service area under various environmental conditions in accordance with traffic laws and departmental regulations.

Manages farebox transactions and records passenger data.

Collects fares from passengers checks pass and identification cards to ensure they are valid. Passes may be both physical printed medium and digital.

Act as a first-line customer service representative by cultivating and maintaining positive customer relations with the riders. Ensure a clean safe rider environment and assist and accommodate riders with boarding and discharging the vehicle in a safe and efficient manner. Assists passengers to and from their origin/destination.

Performs pre- and post-operation vehicle inspection. Records any physical deficiencies on required documents. Sees that all trips follow pick up and drop off destinations exactly as stated on the scheduled work assignment without deviations unless pre-approved by dispatch.

Contacts Control Center regarding schedule deviations running late or early for appointments and various emergencies such as medical emergencies vehicle malfunctions vehicle evacuations vehicle accidents etc. as well as other circumstances that may affect service such as heavy traffic road hazards road obstructions etc.

Completes and submits daily paperwork including written reports concerning any accident incident and/or other miscellaneous reports to document unusual occurrences.

Operates the disability access lifts and ramps for wheelchairs mobility devices or upon request by any passenger. Assist wheelchair patrons on and off vehicles and secure all onboard wheelchairs or other mobility devices in accordance with department policy.

Complies with all applicable Federal State and local safety regulations and with Americans with Disabilities Act (ADA) guidelines and department rules and regulations.

Operates communications equipment in accordance with Federal Communications Commission (FCC) and department rules and regulations.

Wears and maintains prescribed uniform and maintains a clean well-groomed appearance at all times.

Will be required to respond under emergency conditions.

Attends work on a continuous and regular basis.

NON-ESSENTIAL JOB FUNCTIONS

May train new drivers.

May frequently chauffeur other employees depending upon assignment and work location.

Performs other related duties as assigned.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential job function satisfactorily. Below are the required education experience knowledge skills and abilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Three (3) verifiable consecutive years of driving experience or an equivalent combination of training and experience which provide the required knowledge skills and abilities.

Pre-employment medical examination required including satisfactory drug screening.

CERTIFICATIONS OR LICENSES

Licenses

Valid State of Florida Driver License class E (no CDL required). Driving record shall reflect a three (3) year period with a maximum of four (4) points and no more than one (1) moving violation including DUI DWI reckless driving or license currently suspended or revoked.

Certifications

None.

KNOWLEDGE SKILLS AND ABILITIES

Thorough knowledge of City geography.

Thorough knowledge of operation and use of all RTS paratransit vehicles.

Knowledge of Federal State and local traffic and other regulations governing the use of passenger-carrying vehicles in the city.

Knowledge of occupational hazards involved and safety precautions necessary in operation of a paratransit vehicle.

Ability to understand and carry out oral and written instructions.

Ability to perform basic arithmetic calculations.

Ability to report to work punctually and adhere strictly to projected schedules.

Ability to work and communicate effectively in English with coworkers management and the general public.

Ability to maintain an excellent driving record.

Ability to read and comprehend written materials (such as training materials departmental rules Division of Motor Vehicle handbook etc.) using the English language.

Ability to maintain continuous professional attitude appearance and conduct at all times.

Ability to verbally communicate using the English language with passengers including irate and agitated people to defuse the situation.

Ability to maintain constant care in the use of all RTS equipment and property.

Ability to adhere to required radio courtesy and procedures.

Ability to maintain continuous awareness and concern for the safety and well-being of all passengers.

Ability to wear a paratransit operators uniform in accordance with RTS policy.

Ability to act calmly under stress and strain and of not being hasty or impetuous.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

To perform this job successfully an individual must possess certain physical abilities and be able to withstand work-related environmental conditions.

PHYSICAL REQUIREMENTS

Work will require performing tasks in and around heavy traffic.

Work will require tasks that involve walking sitting standing twisting bending crouching and/or kneeling and balancing while simultaneously manipulating and fastening wheelchair tie-down straps lifting up to 20 lbs. pushing/pulling up to a maximum of 100 lbs. climbing stairs and overhead work.

Must be physically able to safely maneuver and operate a paratransit vehicle that includes hand-eye coordination with repetitious head movements such as turning the head left and right frequently.

Work requires normal color vision to distinguish the color and severity of many traffic control and safety devices.

Must be able to communicate orally in the English language see physical surroundings listen hear others respond and demonstrate good communication skills.

WORK ENVIRONMENT

Work schedules may require weekends late night hours split shifts and non-consecutive days off including having to fill in for a vacant shift with short notice.

Will require direct contact with the public.

Work may require exposure to moderate noise levels.

Work may require exposure to dust and/or to exhaust fumes and vapors.

Work will require performance of tasks outdoors under varying climactic conditions. Work may require performance of tasks in extreme road and/or weather conditions.

SUMMARY

This is skilled work operating paratransit service vehicles in a safe courteous and timely manner with the goal of satisfied and loyal customers of the public transit system.

Positions in this classification report to a designated supervisor and work under limited supervision. Work in this class is distinguished from other classes by its technical skills operating paratransit service vehicles.

EXAMPLES OF WORK*

*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower-level duties may be required.

ESSENTIAL JOB FUNCTIONS

Safely operates all models of agency paratransit service vehicles through traffic in the service area under various environmental conditions in accordance with traffic laws and departmental regulations.

Manages farebox transactions and records passenger data.

Collects fares from passengers checks pass and identification cards to ensure they are valid. Passes may be both physical printed medium and digital.

Act as a first-line customer service representative by cultivating and maintaining positive customer relations with the riders. Ensure a clean safe rider environment and assist and accommodate riders with boarding and discharging the vehicle in a safe and efficient manner. Assists passengers to and from their origin/destination.

Performs pre- and post-operation vehicle inspection. Records any physical deficiencies on required documents. Sees that all trips follow pick up and drop off destinations exactly as stated on the scheduled work assignment without deviations unless pre-approved by dispatch.

Contacts Control Center regarding schedule deviations running late or early for appointments and various emergencies such as medical emergencies vehicle malfunctions vehicle evacuations vehicle accidents etc. as well as other circumstances that may affect service such as heavy traffic road hazards road obstructions etc.

Completes and submits daily paperwork including written reports concerning any accident incident and/or other miscellaneous reports to document unusual occurrences.

Operates the disability access lifts and ramps for wheelchairs mobility devices or upon request by any passenger. Assist wheelchair patrons on and off vehicles and secure all onboard wheelchairs or other mobility devices in accordance with department policy.

Complies with all applicable Federal State and local safety regulations and with Americans with Disabilities Act (ADA) guidelines and department rules and regulations.

Operates communications equipment in accordance with Federal Communications Commission (FCC) and department rules and regulations.

Wears and maintains prescribed uniform and maintains a clean well-groomed appearance at all times.

Will be required to respond under emergency conditions.

Attends work on a continuous and regular basis.

NON-ESSENTIAL JOB FUNCTIONS

May train new drivers.

May frequently chauffeur other employees depending upon assignment and work location.

Performs other related duties as assigned.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential job function satisfactorily. Below are the required education experience knowledge skills and abilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Three (3) verifiable consecutive years of driving experience or an equivalent combination of training and experience which provide the required knowledge skills and abilities.

Pre-employment medical examination required including satisfactory drug screening.

CERTIFICATIONS OR LICENSES

Licenses

Valid State of Florida Driver License class E (no CDL required). Driving record shall reflect a three (3) year period with a maximum of four (4) points and no more than one (1) moving violation including DUI DWI reckless driving or license currently suspended or revoked.

Certifications

None.

KNOWLEDGE SKILLS AND ABILITIES

Thorough knowledge of City geography.

Thorough knowledge of operation and use of all RTS paratransit vehicles.

Knowledge of Federal State and local traffic and other regulations governing the use of passenger-carrying vehicles in the city.

Knowledge of occupational hazards involved and safety precautions necessary in operation of a paratransit vehicle.

Ability to understand and carry out oral and written instructions.

Ability to perform basic arithmetic calculations.

Ability to report to work punctually and adhere strictly to projected schedules.

Ability to work and communicate effectively in English with coworkers management and the general public.

Ability to maintain an excellent driving record.

Ability to read and comprehend written materials (such as training materials departmental rules Division of Motor Vehicle handbook etc.) using the English language.

Ability to maintain continuous professional attitude appearance and conduct at all times.

Ability to verbally communicate using the English language with passengers including irate and agitated people to defuse the situation.

Ability to maintain constant care in the use of all RTS equipment and property.

Ability to adhere to required radio courtesy and procedures.

Ability to maintain continuous awareness and concern for the safety and well-being of all passengers.

Ability to wear a paratransit operators uniform in accordance with RTS policy.

Ability to act calmly under stress and strain and of not being hasty or impetuous.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

To perform this job successfully an individual must possess certain physical abilities and be able to withstand work-related environmental conditions.

PHYSICAL REQUIREMENTS

Work will require performing tasks in and around heavy traffic.

Work will require tasks that involve walking sitting standing twisting bending crouching and/or kneeling and balancing while simultaneously manipulating and fastening wheelchair tie-down straps lifting up to 20 lbs. pushing/pulling up to a maximum of 100 lbs. climbing stairs and overhead work.

Must be physically able to safely maneuver and operate a paratransit vehicle that includes hand-eye coordination with repetitious head movements such as turning the head left and right frequently.

Work requires normal color vision to distinguish the color and severity of many traffic control and safety devices.

Must be able to communicate orally in the English language see physical surroundings listen hear others respond and demonstrate good communication skills.

WORK ENVIRONMENT

Work schedules may require weekends late night hours split shifts and non-consecutive days off including having to fill in for a vacant shift with short notice.

Will require direct contact with the public.

Work may require exposure to moderate noise levels.

Work may require exposure to dust and/or to exhaust fumes and vapors.

Work will require performance of tasks outdoors under varying climactic conditions. Work may require performance of tasks in extreme road and/or weather conditions.

Note:

May Require Assessment(s).

May fill multiple positions.

May establish an eligibility list.

Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.

All regular employees are eligible for traditional benefits such as health insurance life insurance paid leave 11 paid a holidays a year a pension plan and a deferred compensation plan but we also offer great things like on-site fitness centers tuition reimbursement on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.

Equal Opportunity

The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities women and individuals with disabilities are encouraged to apply. Individuals with a disability who require special accommodations during the selection process should notify the Human Resources Department at or TDD/TTY at .

Veterans Preference

Veterans are encouraged to apply. Veterans Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07 Florida Statutes (F.S.) specifies who is eligible for Veterans Preference. State of Florida residency is not required for Veterans Preference.

If you are unable to apply online due to a disability contact recruiting at or by calling .