Desktop Support Technician Contract to Hire

Santa Fe, NM - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Temp

Requirements:

Experience: 1.5 yrs
Certification or Education: .A (able to obtain within first 6 weeks of employment) and Dell/Mac certs nice to have
TOP 3 required skills: Field Tech experience client facing/executive customer service and good communication skills. Hardware break-fix installing troubleshooting and preventative maintenance of site. Warranty Dell support. Mac exprience is a plus.
Solid experience and understanding of IT services and products.
Enthusiastic about technology and willing to learn and stay on the cutting edge.
Personable relatable and responsible when interacting with ALL customers.
Driving Required YES will travel between multiple locations during week.
How many miles per day: Less than 10 all 3 client sites are very close and all within 87505.
Tech radius range: Commutable distance to 87505 no more than 1 hr away.
How soon will candidate review and interviews start ASAP

Scope:

Primary day-to-day responsibilities: Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed.
You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful relatable and pleasant while diagnosing and fixing their problems.
Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems.
Be helpful and understanding - provide the support you would want!
Customize the customer experience for every individualall communication instructions and product knowledge to the level of the individual.
Determine the most cost effective repair to minimize customer downtime.
Be proactive! Prepare reports for analysis of product failure trends and service issues.

Pay Rate - $23.00

Please send resume to OR

Required Experience:

TempRequirements:Experience: 1.5 yrsCertification or Education: .A (able to obtain within first 6 weeks of employment) and Dell/Mac certs nice to haveTOP 3 required skills: Field Tech experience client facing/executive customer service and good communication skills. Hardware break-fix installing tro...