Customer Service Support Agent
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Vocalink Connections partners with nationally recognized brands to deliver high-quality customer service through a network of skilled independent contractors. Our mission is to create flexible remote opportunities for motivated individuals who enjoy helping customers while maintaining control over their schedules and earning potential.
Position Summary
We are seeking dependable and professional Virtual Call Center Representatives to support inbound customer service outbound follow-up and sales-related call activities. This remote position is ideal for individuals who are confident communicators detail-oriented and committed to delivering exceptional customer experiences within a structured work environment. If you are self-driven we are looking for you as an independent Customer Service Agents to support multiple client programs. Contractors provide professional customer service while working remotely from home. This opportunity offers flexible scheduling program variety and performfance-based earnings.
Requirements
Key Responsibilities
Manage inbound and outbound calls in a professional and timely manner
Represent client brands with clear courteous and confident communication
Accurately document call outcomes and customer information in internal systems
Meet established performance expectations for call quality attendance and reliability
Maintain professionalism and composure in all customer interactions
Follow established call scripts workflows and quality standards
Strong verbal communication and active listening skills
Ability to follow structured processes scripts and guidelines
Strong problem-solving and critical-thinking abilities
Reliable high-speed internet connection and a quiet professional work environment
Self-motivated with effective time management skills
Consistent professionalism and strong work ethic
Excellent attention to detail and documentation accuracy
Ability to follow structured procedures and performance guidelines
Reliable high-speed internet connection and quiet remote work environment
Self-motivated with strong time management and accountability
Professional attitude and strong work ethic
Benefits
Work Environment
Fully remote position
Structured schedules with clear performance expectations
Ongoing training coaching and support
Professional team-oriented virtual culture
How to Apply
Ready to get started Click the link below to begin the application process. Our recruitment team will guide you through registration onboarding and program selection.
Required Skills:
Customer Service General Computer Knowledge
Required Education:
High School
Company Industry
Accounting
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
