JOB OVERVIEW:
Under the guidance of the Hotel Manager the Pool and Beach General Manager is responsible for the overall Pool and Beach operations ambiance and service excellence of Delanos iconic pool and our beach experience. This role is responsible for crafting an environment that embodies so sophistication relaxations and intuitive hospitality ensuring every guest reflects the Delano standards.
YOUR KEY RESPONSIBILITIES:
- Curate and oversee all aspects of the pool and beach guest journey ensuring Forbes Five-Star level standards.
- Anticipate guests needs with discretion and grace fostering an atmosphere of effortlessness.
- Ensure guest safety and compliance with pool and beach rules and addressing any hazards or incidents promptly.
- Partner with culinary beverage and events teams to deliver seamless poolside dining activations and special experiences.
- Oversee daily operations of all pool and beach areas including cabanas daybeds towel service and guest reservations.
- Manager inventory and revenue controls optimizing profitability while maintaining an elevated guest experience.
- Liaise closely with Engineering Security and Housekeeping to uphold physical presentation and safety of the space.
- Recruit train and mentor pool and beach staff by leading inspiring and developing a high-performing team that embodies the Delano spirit.
- Collaborate with People & Culture on recognition programs team engagement and performance development.
- Drive revenue through strategic planning pricing and guest experience enhancements.
- Prepare and manage departmental budgets forecasts and labor planning.
- Identify opportunities for partnerships events and programming aligned with the Delano brand.
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
- We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
JOB OVERVIEW: Under the guidance of the Hotel Manager the Pool and Beach General Manager is responsible for the overall Pool and Beach operations ambiance and service excellence of Delanos iconic pool and our beach experience. This role is responsible for crafting an environment that embodies so sop...
JOB OVERVIEW:
Under the guidance of the Hotel Manager the Pool and Beach General Manager is responsible for the overall Pool and Beach operations ambiance and service excellence of Delanos iconic pool and our beach experience. This role is responsible for crafting an environment that embodies so sophistication relaxations and intuitive hospitality ensuring every guest reflects the Delano standards.
YOUR KEY RESPONSIBILITIES:
- Curate and oversee all aspects of the pool and beach guest journey ensuring Forbes Five-Star level standards.
- Anticipate guests needs with discretion and grace fostering an atmosphere of effortlessness.
- Ensure guest safety and compliance with pool and beach rules and addressing any hazards or incidents promptly.
- Partner with culinary beverage and events teams to deliver seamless poolside dining activations and special experiences.
- Oversee daily operations of all pool and beach areas including cabanas daybeds towel service and guest reservations.
- Manager inventory and revenue controls optimizing profitability while maintaining an elevated guest experience.
- Liaise closely with Engineering Security and Housekeeping to uphold physical presentation and safety of the space.
- Recruit train and mentor pool and beach staff by leading inspiring and developing a high-performing team that embodies the Delano spirit.
- Collaborate with People & Culture on recognition programs team engagement and performance development.
- Drive revenue through strategic planning pricing and guest experience enhancements.
- Prepare and manage departmental budgets forecasts and labor planning.
- Identify opportunities for partnerships events and programming aligned with the Delano brand.
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
- We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
View more
View less