AC General Manager Fort Lauderdale

United Water Restoration Group Of So. FL.

Job Location:

Fort Lauderdale, FL - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Air Force HVAC General Manager(Fort Lauderdale FL)

Location: Fort Lauderdale FL (serving tri-county area)
Reports to: CEO / President

About Us
Air Force HVAC has been a trusted name in South Florida for over 10 years delivering reliable residential HVAC service installation and maintenance across Broward Miami-Dade and Palm Beach counties. Our slogan Your Home Our Mission guides everything we do.
We are on track to grow 8x year-over-year at the top line as we expand our technician team client base and service offerings. To achieve this ambitious growth we are seeking a hands-on Vice President of Operations to help us scale with excellence develop leaders and ensure operational discipline.

Role Overview
The Vice President of Operations will lead all operational functions from field execution to process design strategic growth and leadership development. This is a high-impact executive-level role tasked with driving operational excellence scaling performance building leadership capabilities and ensuring accountability through clear metrics and consistent execution.
To succeed in this role the VP of Operations must spend at least the first 12 months in a 50/50 capacity half in the field with technicians and customers and half on strategic and leadership initiatives. This hands-on immersion ensures full alignment with our frontline team service standards and client expectations as we rapidly grow.

Key Responsibilities

Operations & Process Excellence

Oversee end-to-end residential and commercial HVAC operations: service maintenance installations and customer care
Work in the field alongside technicians and customers during the first year (50% of time) to deeply understand workflows and challenges
Design implement and continuously refine Standard Operating Procedures (SOPs) across service installation dispatch and support teams
Lead systems adoption & good better best pricing (e.g. Jobber / service titan inventory and logistics tools) and process automation
Ensure operational alignment between sales service dispatch and support

Leadership & Talent Development

Build leadership capacity across the organization: train mentor and develop managers and supervisors
Define written roles & responsibilities for leaders and key positions to ensure clarity and accountability
Coach managers on balancing accountability with inspiration
Drive leadership development programs and foster a culture of ownership and continuous improvement

KPI & Accountability Framework

Define KPIs at every level: company branch team and individual
Establish how KPIs are tracked by whom and at what cadence
Create a rhythm of accountability (daily huddles weekly reviews monthly/quarterly scorecards leadership dashboards)
Ensure teams and leaders are held to performance targets with interventions when needed

Strategic Growth & Financial Oversight

Translate growth targets (8x YoY expansion) into operational plans and resource strategies
Manage operational budgets margin targets and P&L performance
Identify and execute revenue growth initiatives (e.g. membership programs upsell opportunities new service offerings)
Support fleet facility and infrastructure scaling

Customer Experience and Quality Assurance

Guarantee an exceptional customer experience across all touchpoints (service calls installs maintenance follow-up)
Implement QA systems and customer feedback loops for continuous improvement
Hold teams accountable to service-level commitments

Ideal Candidate Profile

Experience & Skills

10 years of progressive operations leadership in residential services (HVAC preferred)
Proven experience scaling operations through rapid growth
Demonstrated success leading multi-site or multi-team organizations with P&L ownership
Strong background in KPI design tracking systems and accountability frameworks
Ability to balance hands-on field work with strategic leadership
Excellent leadership coaching and communication skills

Personal Attributes

Servant leader with humility and discipline to start in the field
Results-driven high integrity decisive and people-first
Comfortable in high-growth fast-changing environments
Passionate about building teams systems and scalable operations

Compensation & Benefits

Competitive six-figure base salary performance bonus tied to operational and growth metrics
Equity or profit sharing (if applicable)
Executive benefits including health retirement and life coverage
Leadership development and coaching support
Travel and expense reimbursement

Required Experience:

Director

Air Force HVAC General Manager(Fort Lauderdale FL)Location: Fort Lauderdale FL (serving tri-county area)Reports to: CEO / PresidentAbout UsAir Force HVAC has been a trusted name in South Florida for over 10 years delivering reliable residential HVAC service installation and maintenance across Browa...

Oversee end-to-end residential and commercial HVAC operations: service maintenance installations and customer care
Work in the field alongside technicians and customers during the first year (50% of time) to deeply understand workflows and challenges
Design implement and continuously refine Standard Operating Procedures (SOPs) across service installation dispatch and support teams
Lead systems adoption & good better best pricing (e.g. Jobber / service titan inventory and logistics tools) and process automation
Ensure operational alignment between sales service dispatch and support