Customer Service Representative

Indianapolis, IN - USA

Hourly Salary: $ 20 - 25

Posted on: 15 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Bonus based on performance
Competitive salary
Health insurance
Paid time off
Training & development

LCS Heating and Cooling is an established locally owned and growing company. We have an awesome team that works well together. We are looking for someone who wants to contribute to this team atmosphere! In this position youll be the first impression of LCS and our 7-Star service! Responsibilities include:

Answering incoming calls and managing up to two phone lines.
Overseeing and growing HVAC maintenance memberships.
Making outbound calls and sending outbound text/emails to existing client base.
Completing technician follow-ups.
Consistent communication internally and externally.

This position might be a great fit for you if you have the following qualities:

Reliability: To be prompt and reliable. We promise you can count on us so we need to be able to count on you!
Organized: To manage two phone lines as well as HVAC maintenance agreements.
Disciplined: To learn and follow company workflow processes within company software.
Team Player: To actively participate in team meetings.

Candidates must enjoy talking on the phone and interacting with people! This position is #1 on phones so will have lots of client interaction. Prior HVAC office experience is not required however proficiency in Microsoft Office professionally using email the ability to type and the qualities listed above are a must. Experience using software is not required but preferred.

This position is hourly based with opportunity to earn bonus. It is a full-time position M-F 8am-4:30pm. There is potential for a hybrid home/in-person work schedule however being full-time in the office is a requirement for several months. This is to complete training properly learn the position and build trust with the team.

Benefits include:

Insurance: Health vision life supplemental
Retirement with company match
PTO paid holidays paid birthday off extra PTO earned on each anniversary
Paid training
Company shirts hoodies & hats
Fun company outings- typically three per year!

We look forward to reviewing your resume!!

Compensation: $20.00 - $25.00 per hour

There are many exciting options for a career in HVACR waiting to be explored.

If youre looking for a career that offers flexibility job stability strong pay benefits and more then youve come to the right place!

Required Experience:

Unclear Seniority

Benefits:Bonus based on performanceCompetitive salaryHealth insurancePaid time offTraining & developmentLCS Heating and Cooling is an established locally owned and growing company. We have an awesome team that works well together. We are looking for someone who wants to contribute to this team atmos...

Benefits:

Bonus based on performance
Competitive salary
Health insurance
Paid time off
Training & development

Answering incoming calls and managing up to two phone lines.
Overseeing and growing HVAC maintenance memberships.
Making outbound calls and sending outbound text/emails to existing client base.
Completing technician follow-ups.
Consistent communication internally and externally.

This position might be a great fit for you if you have the following qualities:

Reliability: To be prompt and reliable. We promise you can count on us so we need to be able to count on you!
Organized: To manage two phone lines as well as HVAC maintenance agreements.
Disciplined: To learn and follow company workflow processes within company software.
Team Player: To actively participate in team meetings.