Customer Service Agent
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a motivated Customer Service Agent to join our Charlotte this role you will be the first point of contact for our clients ensuring an exceptional service experience and providing guidance on our programs and offerings. This is a key position in maintaining the high standards and reputation of Skillbridge Academy.
Responsibilities
Handle incoming client inquiries via phone and email with professionalism and efficiency
Provide clear and accurate information about our programs and services
Resolve client issues promptly while maintaining a positive experience
Maintain detailed records of client interactions and transactions
Collaborate with internal teams to ensure consistent service delivery
Identify opportunities to improve processes and enhance customer satisfaction
Qualifications :
Strong communication and interpersonal skills
Ability to remain professional and empathetic in all interactions
Detail-oriented with excellent organizational skills
Problem-solving mindset and ability to think on your feet
Comfortable working in a fast-paced dynamic environment
High level of professionalism and commitment to delivering outstanding service
Additional Information :
Competitive salary: $44000 $48000 per year
Opportunities for career growth and professional development
Comprehensive benefits package
Supportive and collaborative team environment
Skills development and ongoing training
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
