Technical Sales Engineer I

Join our team as a Technical Sales Engineer where engineering expertise meets customer this dynamic role youll interpret complex material testing specifications develop accurate quotes and manage projects that serve mission-critical clients in the Aerospace Defense Nuclear and Materials Production industries. Youll build lasting relationships with key accounts ensure seamless coordination across departments and help drive growth by providing innovative technical solutions tailored to customer needs. This is an exciting opportunity for an engineer who thrives at the intersection of technical precision and client collaboration.

This is an onsite role working at our facility in Hatfield PA. The hours are Monday to Friday from 8am to 4:30pm.

*We are not working with agencies and are unable to offer sponsorship at this time.

The Technical Sales Engineer is primarily responsible for interpreting material testing specifications and requirements to create quotes for various material tests including mechanical testing non-destructive testing chemical analysis and metallography. They assist with project management and provide ongoing support for their assigned accounts. Responsible for achieving individual team and company sales goals by managing a growing portfolio of major B2B clients.

RESPONSIBILITIES:

• Establish and maintain strong relationships with key decision makers and serve as the primary point of contact for the assigned accounts.
• Prepare estimates in accordance with detailed material testing specifications to determine the applicable testing and cost.
• Serve as the main point of contact for all LTI departments to ensure that customers scheduled turnaround dates are met.
• Provide feedback or correspondence on any issues deadline changes and cost issues that may come up with the project
• Attend daily status meeting to review open quotes orders issues and assignments.
• Respond to customer order status inquiries and requests for quotations.
• Conduct regularly scheduled account maintenance calls and use cross-sell techniques to increase the value of the customer and/or prevent attrition.
• Focus on customer retention and account growth.
• Continually promote the wide range of benefits and services LTI offers and propose solutions that meet customer and company objectives.
• Provide customers with industry knowledge and expertise exceptional customer service and support and quality services with consistent outcomes.
• Understand and comply with LTIs QA program internal policies and procedures.
• Follow all safety rules and regulations and utilizes personal protective equipment as required in designated areas.
• Other duties as assigned by the manager and management.

QUALIFICATIONS:

Required:

• Bachelors degree in mechanical engineering industrial engineering materials engineering or a closely related field.

• Minimum of 2-3 years of experience as a mechanical engineer test engineer or another related engineering role.
• Ability to read interpret and apply technical documents specifications and engineering drawings.
• Proficiency with SolidWorks for creating detailed cut-up and manufacturing plans.
• Proficiency in Microsoft Office Suite including Project and Planner.
• Strong verbal and written communication skills and the ability to collaborate across departments to ensure project completion.

• Willingness to engage in significant training across multiple testing disciplines.
• Commitment to ongoing learning to build a deep understanding of testing fundamentals and processes.
• Must be able to lift up to 75 pounds.
• Must meet citizenship eligibility required by accrediting bodies.

Preferred:

• Previous experience in a technical sales or other customer-facing engineering role with a proven ability to translate technical requirements into practical solutions for clients.
• Strong customer service orientation and a proactive sales mindset able to identify opportunities for account growth cross-selling and long-term relationship development.
• Hands-on experience withInfor Cloud Suite Industrial(or comparable ERP/MRP system).
• Prior experience in an engineering test laboratoryenvironment.
• Familiarity with industry standards and customer specificationsfor mechanical and materials testing.

This position requires use of information or access to processes subject to national security controls under U.S. export laws including but not limited to International Traffic in Arms Regulations (ITAR). In accordance with ITAR to be qualified to work in this facility applicants must be a US Person which is defined as a US National US Permanent Resident and certain categories of Asylees and Refugees.

LTI is the recipient of the Top Workplaces Award by the Philadelphia Inquirer and offers a full and comprehensive benefit package which includes Health dental 401k with company match LTD STD Company Paid Holidays Paid Time Off (PTO) advancement opportunities and more!

LTI is an equal opportunity employer and does not discriminate on the basis of race national origin gender sexual orientation disability age or any other legally protected status. If you have a disability and need assistance completing an application please reach out to Human Resources at or x 2125.