Customer Care Executive

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profile Job Location:

Kochi - India

profile Monthly Salary: Not Disclosed
Posted on: 28-10-2025
Vacancies: 1 Vacancy

Job Summary

Urgent Hiring in Automobile Industry!!!!

Position : Customer Care Executive
Education: Bachelor’s degree in any discipline.
Experience: 1–2 years in Customer Service preferably in FMCG / Consumer
Goods.
Salary: 2.20 LPA (Fixed)
Incentives: Performance-based monthly/quarterly incentives
Additional benefits as per company policy (PF ESI etc.)

*Job Summary*
We are seeking an enthusiastic and customer-focused Customer Care Executive to
join our team. The ideal candidate will have 1–3 years of experience in handling customer interactions within the FMCG industry with a strong commitment to
providing outstanding service and ensuring customer satisfaction.

*Key Responsibilities*
• Handle inbound and outbound customer queries through calls emails and
chat.
• Resolve complaints issues and escalations promptly while maintaining a
professional tone.
• Coordinate with internal teams (Sales Logistics and Finance) to ensure timely
order processing and delivery.
• Record track and follow up on customer feedback and grievances using CRM
tools.
• Maintain and update customer data accurately.
• Generate daily/weekly reports on customer queries and resolutions.
• Contribute to improving customer service processes for better customer
experience

*Interested candidates can forward their updated resume to *Email* :
*Contact:*

Urgent Hiring in Automobile Industry!!!!Position : Customer Care ExecutiveEducation: Bachelor’s degree in any discipline.Experience: 1–2 years in Customer Service preferably in FMCG / ConsumerGoods.Salary: 2.20 LPA (Fixed)Incentives: Performance-based monthly/quarterly incentives Additional benefits...
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Key Skills

  • Bidding
  • Business Solutions
  • ABAP
  • Business Operations
  • Business Sales
  • Corporate Marketing