Microsoft Copilot Studio Specialist (12 months Fixed term)

IFS

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profile Job Location:

Stockholm - Sweden

profile Monthly Salary: Not Disclosed
Posted on: 14 days ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a Microsoft Copilot Specialist to enable support and scale the adoption of Copilot across IFS. This role will serve as a Copilot Studio and Agent Builder expert driving the creation of intelligent agents automations and workflows that maximize productivity for our global workforce.

With over 7000 employees adopting Copilot the successful candidate will:

  • Support and train users
  • Build and manage custom Copilot agents
  • Leverage Microsoft low-code/no-code platforms
  • Integrate data and services via connectors and
  • Act as a subject matter expert on prompting and AI usage within Microsoft 365.

This role sits within the IT AI Department and is critical for turning Copilot into a strategic enabler of innovation automation and business adoption.

Key Responsibilities

Copilot Studio & Agent Builder

  • Design build and maintain Copilot agents using Copilot Studio and MS Agent Builder.
  • Optimize agents with advanced prompting techniques for accuracy context and productivity.
  • Develop integrations with Microsoft connectors and external systems.

Platform Ownership & Governance

  • Act as the internal authority for Copilot ensuring compliance governance and best practices.
  • Administer monitor and optimize platform performance.
  • Maintain documentation and standards for Copilot usage.

Support & Operations

  • Provide L2/L3 support for Copilot-related issues.
  • Troubleshoot technical challenges in collaboration with Microsoft and IT teams.
  • Monitor adoption performance and usage; produce actionable insights and reports.

Innovation & Development

  • Build low-code/no-code solutions with Power Platform (Power Automate Power Apps Dataverse).
  • Run business sprints/workshops to identify and prioritize Copilot use cases.
  • Partner with business leaders and AI champions to scale adoption.

Change Management & Training

  • Deliver training and enablement sessions to empower users in Copilot adoption.
  • Act as an evangelist for Copilot and AI productivity tools sharing best practices.

Support communication campaigns to drive engagement and adoption.


Qualifications :

Skills & Competencies

  • Technical Expertise: Strong knowledge of Microsoft 365 Copilot Studio Power Platform (Power Automate Power Apps Dataverse) and Microsoft connectors.
  • Prompt Engineering: Expertise in designing effective prompts for Copilot agents.
  • Problem Solving: Ability to diagnose issues and design scalable solutions.
  • Integration Skills: Familiarity with APIs connectors and enterprise data sources (Azure Dataverse).
  • Analytical Skills: Ability to interpret usage data and present insights clearly.
  • Business Acumen: Experience translating business needs into Copilot use cases.
  • Leadership & Ownership: Ability to act as platform owner and Copilot adoption leader.

Qualifications

  • Bachelors degree in Computer Science Information Technology Business Information Systems or equivalent experience.
  • Proven experience with Copilot Studio Power Platform and Microsoft 365.
  • Hands-on development with low-code/no-code tools and automation flows.
  • Experience with prompting techniques and AI-driven tools (Copilot ChatGPT or similar).
  • Prior exposure to enterprise-scale support (L2/L3).
  • Microsoft certifications (Power Platform M365 AI-related) highly desirable.

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.

In Industrial and Financial Systems Central and Eastern Europe Sp. z o.o. based in Warsaw the Whistleblowing Procedure is in effect outlining the methods for reporting legal violations rules for accepting internal reports and taking follow-up actions as well as the principles for protecting whistleblowers. Reports can be submitted through the application at  available on the website  Work :

No


Employment Type :

Full-time

We are seeking a Microsoft Copilot Specialist to enable support and scale the adoption of Copilot across IFS. This role will serve as a Copilot Studio and Agent Builder expert driving the creation of intelligent agents automations and workflows that maximize productivity for our global workforce.Wit...
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Key Skills

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We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most – at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more

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