Assistant Director of Food & Beverage

• Supervise the daily operation of all Food & Beverage venues including restaurants bars lounges banquets and In-Room Dining.
• Coordinate front-of-house service standards and maintain seamless collaboration with culinary stewarding and banquets teams.
• Monitor service quality product presentation cleanliness and adherence to health and safety standards.
• Conduct daily walk-throughs to evaluate readiness atmosphere and brand presentation in all venues.
• Support outlet managers with staffing scheduling floor coverage and operational adjustments during peak service periods.

• Support the Director of F&B in budget preparation forecasting and monthly P&L analysis for all outlets.
• Monitor and control beverage and labor costs maintaining target GOP and efficiency benchmarks.
• Conduct menu and beverage program analysis (sales mix contribution margins guest preferences) to identify profit opportunities.
• Review pricing strategies and coordinate with culinary and beverage teams on cost control initiatives.
• Assist in tracking competitor activity and local market trends to ensure strategic positioning of Fairmont Breakers venues.

• Lead coach and mentor outlet managers and service teams to uphold Fairmont standards of gracious anticipatory service.
• Support recruitment onboarding and performance management processes within the F&B division.
• Conduct regular service training sessions and pre-shift briefings emphasizing sequence of service upselling and guest engagement.
• Develop leadership pipeline within front-of-house management ranks through coaching and cross-training opportunities.
• Promote a positive inclusive work culture built on accountability teamwork and professional growth.

• Maintain strong presence in all venues during service periods engaging with guests and resolving service challenges promptly.
• Monitor guest satisfaction scores social media reviews and direct feedback to identify areas for improvement.
• Lead guest recovery efforts in partnership with outlet managers ensuring follow-up and retention strategies are implemented as well as responding to guest reviews online.
• Work with Marketing and PR to roll out promotional events activations and collaborations that elevate guest engagement.
• Partner with culinary and beverage teams to align menu narratives wine programs and cocktail identity with brand storytelling.

• Ensure Silverware POS OpenTable and related systems are optimized updated and used consistently across all outlets.
• Ensure all comps voids and discounts are properly applied accounted for and signed off by management and updated in the Daily Operating Packet
• Review daily revenue reports cover counts and labor productivity results to identify performance trends.
• Maintain and update outlet SOPs sequence of service standards and operational checklists.
• Ensure compliance with all Fairmont policies safety procedures and local health regulations.
• Act as Division Head in the absence of the Director of Food & Beverage.

Qualifications :

• Minimum 5 years of progressive Food & Beverage management experience in a luxury or lifestyle hotel environment.
• Strong awareness of current food and beverage trends including craft cocktail innovation wine program development local sourcing sustainability and experiential dining concepts.
• Proven ability to empower grow and mentor emerging leaders and colleagues fostering a culture of collaboration accountability and continuous development.
• Proven success managing multi-outlet operations front-of-house teams and banquet functions.
• Strong financial acumen with working knowledge of budgeting forecasting and P&L management.
• Degree or diploma in Hospitality Management or related field preferred.
• Proficiency in Microsoft Office Suite Silverware POS and OpenTable.
• Excellent leadership communication and problem-solving skills.
• Fine dining or high-volume premium restaurant experience strongly preferred.
• Ability to work flexible hours including evenings weekends and holidays.

Additional Information :

What is in it for you:

• Salary range: USD $00 gross per annum
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust respect and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Remote Work :

No

Employment Type :

Full-time