Principal Information Security Engineer

The ServiceNow Security Organization (SSO):

The ServiceNow Security Organization (SSO) delivers world-class innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.  

Team: 

This position reports to the Director Security Engineering. The Enterprise Security Engineering team targets buildingstate-of-the-arttechnology that will helpreducethe risksurrounding the sensitive assetsofthe companywith the least impact possible on operationsacts asguidance andfacilitatorto the security operations teams and helps shifting Securityperceptionfrom blocker toenablerby building a relationship of trust with the other teams. 

Role: 

As a Principal Security Engineer you will be a strategic technical leader driving the security of ServiceNows global infrastructure and cloud environments. You will architect implement and oversee security solutions across on-premises and multi-cloud platforms (AWS Azure GCP) ensuring resilience compliance and operational excellence. You will influence security strategy mentor engineers and collaborate cross-functionally to enable secure cloud migration and hyperscaler adoption. 

What you get to do in this role: 

• Define and execute the security strategy for infrastructure and cloud platforms aligned to business risk and objectives.  
• Lead architecture and implementation of scalable automated security controls across AWS Azure GCP and on-prem environments.  
• Drive secure cloud migration initiatives and hyperscaler adoption ensuring robust security posture throughout the transition.  
• Oversee security for network server authentication systems certificates and operational tooling in hybrid and cloud-native environments.  
• Establish and maintain controls for certificate lifecycle management cloud IAM and secure credential management.  
• Champion operational excellence through automation outage reduction and service resilience improvements.  
• Represent Security Engineering in architecture reviews incident response and compliance initiatives for both infrastructure and cloud.  
• Mentor and develop engineers fostering secure engineering practices and a growth mindset across teams.  
• Stay current with industry threats trends and mitigation techniques related to infrastructure and cloud security. 

Qualifications :

In order to be successful in this role we need someone who has:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.  
• Masters degree in computer science; engineering or information technology or equivalent industry experience 
• 15 years of hands-on security engineering experience including 5 years in cloud security (AWS Azure GCP). 
• Deep expertise in operating system and server security (Linux Windows) enterprise networking and secure network architectures. 
• Advanced proficiency in scripting and automation (Python Bash Go etc.). 

Desirable Skills: 

• Proven experience with cloud migration hyperscaler environments and securing hybrid cloud architectures. 
• Strong understanding of IAM services (LDAP/Directory Services SAML FIDO2 cloud-native IAM) password-less authentication and PKI. 
• Experience with infrastructure-as-code and configuration management tools (Puppet Ansible Terraform). 
• Experience with Splunk SIEM/log management systems. 
• Expertise in hardware virtualization cloud-native services and automation of operations/capacity planning. 
• System performance tuning service monitoring and advanced troubleshooting in cloud and hybrid environments. 
• Familiarity with regulatory and industry certifications (FedRAMP NIST 800-53 NIST CSF SOC 2 SOX GDPR). 
• Ability to analyze and assess complex problems quickly and efficiently. 
• Demonstrated leadership mentoring and cross-functional collaboration skills. 
• Ability to thrive in a dynamic fast-paced environment. 
• Masters degree in computer science; engineering or information technology or equivalent industry experience 

#SecurityJobs 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time