Coordinator, Costume Operations – Universal Epic Universe
Share
Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
28-10-2025
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY:
Provides leadership and administrative duties in support of Costume Department and management by upholding and reinforcing company and costuming specific policies and procedures; overseeing daily operation of costuming providing work direction to team members; ensuring show quality guest service and safety expectations are achieved; and completing tasks and assignments critical to the daily operation of the Costume Operations.
MAJOR RESPONSIBILITIES:
- Performs administrative responsibilities in support of Costume Operations and venue management which include; preparing weekly team member schedules daily flash reports and overtime justifications documenting team member recognition/performance improvement observations venue supply inventory maintenance and ordering maintaining company information and TSAT communication boards EHS housekeeping inspections EHS compliance tracking. This role also supports/attends fittings.
- Provides work direction to team members; communicates and reinforces company and venue specific expectations of behavior and performance standards; initiates team member feedback discussions for recognition and performance improvement compiles written documentation of observed behaviors for Management.
- Observes and monitors shows/sets to ensure highest standards of show quality guest satisfaction and safety are being achieved; addresses and follows up on any observed show quality guest or safety issues utilizing the necessary departments and the manager on duty to expedite a resolution. Monitors the quality cleanliness and facility maintenance standards to ensure the costumes are Show Ready for our guests at all times.
- Performs opening and/or closing duties for the venue(s) including: Checking on team members conducting daily start-up meetings handling all staffing issues resulting from team members calling out sick/personal monitoring start-up/shut down procedures communicating operational readiness or staffing/technical problems with partnering departments adjusting staffing levels grids and rotations to accommodate park attendance/business needs and compiling daily FYI for distribution.
- Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Performs other duties as assigned.
SCOPE:
EDUCATION:
- High school degree or GED is required.
- Technical school is preferred.
- Associates degree (AA) is preferred.
EXPERIENCE:
- 1-3 years experience within the entertainment or theme park industry preferred; or equivalent combination of education and experience.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Required Experience:
IC
Key Skills
- Financial Services
- Customer Service
- Loan Applications
- Customer Questions
- Financial Needs
- Bank Products
- Customer Transactions
- Communication
- Customer Relationships
- Sales Activities
- Referral Goals
- NMLS
- Problem Resolution
- Sales Goals
- Account Opening
