Learning Management System Administrator

Job summary

We are seeking a proactive technically proficient LMS Administrator to oversee and enhance our learning platform(s). You will be the primary contact for course setup user administration integrations reporting and end-user support facilitating reliable and efficient access to exceptional training experiences for employees and learners. This position integrates technical troubleshooting instructional assistance and process enhancement.

Key responsibilities

- Manage daytoday operation of the LMS (course imports/exports enrollments user accounts role/permission management).

- Build update and QA courses and learning paths (SCORM xAPI AICC video assessments).

- Configure and maintain integrations: SSO (SAML/OAuth) HRIS/CSV feeds API connections LTI tools.

- Create and distribute reports and dashboards on learning activity completion rates and compliance.

- Troubleshoot and resolve technical issues for administrators instructors and learners; maintain service-level expectations.

- Run system maintenance tasks: upgrades patch testing sandbox validation backups and release coordination.

- Develop and maintain documentation: admin guides how-to articles standard operating procedures.

- Deliver training and support for instructional staff and end users; create help resources and FAQs.

- Work with instructional designers and stakeholders to implement new features and optimize learner experience.

Skills

- Hands-on experience with one or more LMS platforms (Moodle Canvas Blackboard Cornerstone Docebo SAP SuccessFactors Workday Learning Litmos Absorb etc.).

- Familiarity with elearning standards (SCORM xAPI/Tin Can AICC).

- Experience with integrations: SSO (SAML/OAuth) APIs CSV/HRIS data feeds LTI.

- Basic SQL scripting (Python PowerShell or similar) or experience with automation tools for reporting and data manipulation.

- Comfortable with HTML/CSS for minor content fixes and troubleshooting.

- Knowledge of accessibility standards (WCAG) and mobile/responsive considerations.

- Strong problem-solving and analytical skills.

- Clear written and verbal communication; able to explain technical concepts to nontechnical users.

- Customer-service orientation and ability to prioritize simultaneous support requests.

- Project and time management; attention to detail.

Education and experience

- Bachelors degree in Instructional Design Education Information Technology Computer Science Human Resources or related field preferred; or equivalent work experience.

- Typical experience: 25 years managing an LMS

- Experience working with cross-functional teams (HR IT compliance L&D).

- Certifications in LMS platforms or e-learning standards are a plus.

Compensation and benefits

- Competitive base salary; performance-based bonus or incentive opportunities.

- Health dental and vision insurance.

- Retirement plan (401(k)) with employer match.

- Generous paid time off paid holidays and parental leave.

- Flexible work options: hybrid or remote work availability.

- Professional development budget (training certifications conferences) and tuition reimbursement options.

- Equipment stipend or company laptop and accessories.

- Short- and long-term disability life insurance.

- Employee assistance programs wellness and mental health support.

- Stock options or equity for eligible roles/companies (start-up/company dependent).

Why will you appreciate this role

You will play a key role in improving learning experiences throughout the business by combining technical troubleshooting with people-focused support. If you enjoy problem solving developing efficient processes and assisting others in learning this is a high-impact visible position with several prospects for advancement and learning.