Digital and Customer Engagement Manager, EPD APAC
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology.
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of
A company recognized as a great place to work in dozens of countries around the world
A workplace celebrated for diversity working mothers female executives and scientists
The Opportunity
This role is based in Malaysia and covers APAC markets including Vietnam Thailand Philippines Hong Kong Korea Singapore Taiwan and Indonesia. As theAPAC Digital and Customer Engagement Manager you will lead the digital connected experience for healthcare professionals (HCPs) patients and providers across the Abbott Established Pharmaceuticals Division (EPD) portfolio. You will drive digital marketing solutions multichannel engagement strategies and e-commerce initiatives to enhance customer interaction and experience.
What Youll Do
Lead regional digital strategy and multichannel engagement across therapeutic areas
Collaborate with cross-functional teams (Marketing Sales Medical IT BI SFE)
Develop and implement digital tools including marketing automation webinars remote visits
Drive consumer digital strategies and ensure brand consistency across platforms
Manage internal and external stakeholders including vendors and agencies
Optimize campaign performance and measure ROI and KPIs
Provide training and documentation for digital tools and platforms
Required Qualifications
Bachelors degree in Marketing Business or related field
6 - 8 years experience in digital marketing and e-commerce preferably in healthcare or pharma
Proven experience in digital transformation and strategic project management
Strong communication analytical and leadership skills
Deep understanding of APAC culture and healthcare infrastructure
High proficiency in English
Preferred Qualifications
Experience with online pharmacy or e-commerce platforms
Familiarity with CLM and SFDC tools
Ability to manage multiple projects in a fast-paced environment
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Product Management
DIVISION:
EPD Established Pharma
LOCATION:
Malaysia > Selangor : Imazium No. 8 Jalan SS 21/37
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
