Operations Specialist, Credit Union
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
23 days ago
Vacancies:
1 Vacancy
Job Summary
The Member Services Representative serves as a primary liaison between Vanderbilt Credit Union and its members. This front-line role is responsible for delivering exceptional service by assisting members with transactions opening new accounts providing education on products and services and resolving concerns with professionalism and efficiency. The ideal candidate will foster trust promote financial wellness and support the credit unions mission through reliable and optimistic service.
Dutites and Resposibilities
Operations (70%)
- Support the daily operations of the Credit Union.
- Process VUMC payroll
- Make pay/return and charge/waive decisions on share draft and ACH report.
- Confirm and reconcile wires rapid cash and ACH transactions.
- Complete daily upload of Courtesy Pay files.
- Perform daily reports as assigned by their Supervisor.
- Reconcile the GL and VCU bank accounts.
- Reconcile teller checks.
- Reconcile daily monthly and quarterly GLs.
- Research and resolve ATM and Debit Card Disputes.
- Monitor and coordinate the resolution of overdrawn share draft accounts.
- Process OFAC.
- Charge-off Debit Card and overdrawn deposit accounts.
- Resolve deposit and financial issues as they are escalated to you.
- Perform projects as assigned by their Supervisor.
Member Service (20%)
- Provide back-up support to the teller line or Member Service functions as the Credit Union staffing needs arise.
- Answer phone calls as needed.
Administrative (10%)
- File items as needed.
- Provide back-up to the Director of Finance.
Educations and Experience:
Associates Degree or higher in business or accounting related major is preferred.
Or 3 years in a releated credit union banking insurance or finance field.
Required Experience:
IC
Key Skills
- Financial Services
- Information Technology
- Cost Control
- Corporate Risk Management
- Law
About Company
At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville , Tennessee, on a 330+ acre campus and ... View more
