Summary: The Case File & Data Coordinator works closely with the Program Director of Refugee Support Services (RSS) Education. They will ensure that program client case files and program data / outcomes are following requirements outlined in the partnership agreements and the Texas Refugee Program CMA and RSS Provider Manual. This position is to provide assurance that all case files contain chronological clear concise and comprehensive case notes and required client records for each activity in the case addition program performance outcomes are on track with ensuring programs operate allowable services and activities.
Position Responsibilities:
* Conduct regular file reviews and quality assurance checks to ensure documentation is accurate complete and current on a monthly quarterly basis and at random.
*Follow grantors program case file check lists and monitoring tools provided by the agency and or the assigned program funder to ensure programs are following their policies and contracts.
*Regular review of program requirements performance outcome measures plan of operations and staying informed of policy changes and revisions.
* Verify data integrity and correct discrepancies in coordination with program staff and keep record of case files reviewed.
* Track due dates for case file reviews logic model submission and monthly client counts and follow-up actions notifying staff of upcoming agency deadlines.
Work closely with case managers to gather missing documentation and resolve file issues
Training of program staff in providing proper and required documentation of client records filling out activity logs thoroughly and staying informed of funding sources case file requirements and timelines.
Training of program staff on quality assurance activities and areas of improvement.
Maintain organized up-to-date client case files (physical and electronic) in compliance with agency funding and legal requirements.
Follow all retention program policies according to funding program manuals and contracts.
Enter and update client information in the agencys case management database(s) promptly and accurately.
Generate reports for funders program evaluation and internal use as requested.
Support internal and external file audits preparing required documentation and addressing findings.
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information services rendered to clients donors names and gifts internal and external investigations or results of any investigations and financial information.
Other duties as assigned by RSS Employment & Youth Mentoring Program Director.
Competencies:
Teamwork
Communication
Integrity/Honesty
Technology
Results Oriented
Minimum Qualifications:
Education
License and Credentials
Minimum Knowledge and Skills:
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview you will be contacted.
Required Experience:
IC
The Archdiocese of San Antonio encompasses 27,841 square miles and 19 counties serving more than 1 million Catholic residents in the South Texas area.