Project Manager Technical & Field Operations, PMO (Remote)

Burnaby - Canada

Monthly Salary: $ 80000 - 105000

Posted on: 26-10-2025

Vacancies: 1 Vacancy

Job Summary

AboutDraganfly:

Draganfly Inc. has been a recognized technology leader within the commercial UAV/RPA space for over two decades. Weve helped develop the commercial market and supported the adoption of multi-rotor aircraft for public safety agriculture aerial imaging and many other industries. As an established organization with significant experience Draganfly is focused on the sale and development of drone products & services contract engineering and custom product integrations to our versatile airframes.

About the Role:

We are seeking a Project Manager Technical & Field Operations to join our Project Management Office (PMO) with a mandate to align customer delivery commitments with product readiness and field execution capabilities in a manner that delivers an outstanding experience to all internal and external stakeholders. This position serves as a critical bridge between Sales Product and Field Teams to ensure organizational resources schedules and technical capacity are fully synchronized with customer-facing activities.

The Project Manager will be responsible for assisting with Customer Relationship Management in a variety of capacities including building and enforcing pipeline discipline ensuring data accuracy in HubSpot facilitating cross-functional alignment and presenting leadership with visibility into risks and opportunities. This is a high-leverage role central to scaling our business.

Operational Facilitation

Own the integration of CRM activities that require Field Product or Management support including internal service delivery and facilitation of information gathering and communication regarding client management as required
Ensure that deals are properly advanced documented and tagged with product readiness demo requirements and onboarding needs
Partner with IT to integrate HubSpot with product and resource tracking systems such as deal tags etc

Customer Onboarding & Lifecycle Management

Actively support customer onboarding and lifecycle management acting as a facilitator for Sales as required to support contracting and fulfillment with efficiency
Manage logs of resource inventories related to customer lifecycle tracking responsibilities
Facilitate and track:
Internal SLA response times and success rates
Training/onboarding completion and adoption metrics
Product readiness alignment with pipeline demand
Other KPIs as defined

Cross-Functional Coordination & Communication

Facilitate regular review meetings with Sales Product and Field team leads
Identify and escalate conflicts between pipeline demand product readiness and field capacity
Act as an ambassador to align sales forecasts with development timelines and resource availability
Coordinate demos events and onboarding demands against Field Application team bandwidth
Mitigate capacity risks through scheduling prioritization and creative problem-solving

Process Development & Continuous Improvement

Develop SOPs and workflows for pipeline management demo scheduling and onboarding
Continuously refine processes to improve efficiency and alignment within the organization
Provide executive leadership with transparent reporting on risks bottlenecks and opportunities

Role Requirements:

Education & Experience

3 years experience in project coordination/management revenue operations or PMO in a high-growth technology or aerospace/defense company.
Strong understanding of go-to-market life cycle: sales pipeline management product launch readiness customer onboarding.
Hands-on experience with HubSpot Salesforce Business Central (or equivalents) and workflow automation.
Exceptional facilitation and communication skills able to align cross-functional leaders and influence without direct authority.
Analytical mindset with the ability to distill complex data into actionable insights.
Demonstrated ability to manage competing priorities resolve conflicts and drive accountability across multiple teams.
Project Management certifications are considered a bonus.

But Who Are You Really

Flexible:Youre adaptable and comfortable wearing many hats in a fast-paced and changing environment.
Dependable:You have a strong work ethiccancoordinate multiple projects and meet goals in tight timelines.
Detail-oriented:You think critically about challenges to design efficient & effectivesolutions.
Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
Organized: Plans organizes schedules and budgets in an efficient productive manner. Focuses on key priorities.
Communication: Speaks and writes clearly and articulately without being overly verbose or talkative.

Some Perks You Can Expect:

Competitive Pay
Fully remote working opportunity
Comprehensive medical and dental benefits including a Health Spending Account.
Matching RRSP program.
Generous time-off program including vacation wellness days plus the week off between Christmas and New Years.

Required Experience:

AboutDraganfly:Draganfly Inc. has been a recognized technology leader within the commercial UAV/RPA space for over two decades. Weve helped develop the commercial market and supported the adoption of multi-rotor aircraft for public safety agriculture aerial imaging and many other industries. As an e...