Veterinary Customer Service Representative Mueller
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Job Location:
Austin, TX - USA
Hourly Salary:
$ 18 - 19
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Modern Animal has a mission to better the lives of animals by building a place thats better for all of us who love them. We care deeply about the profession and we are looking for a skilled Veterinary Customer Service Representative known internally as Hosts to join our team!
Hosts Whats a host At Modern Animal hosts are often the first point of contact and work closely with both our veterinary team and clients to deliver a phenomenal experience to both parties.
What the job entails:
- Facilitating member appointments
- Working closely with technology
- Acting as a liaison between our in clinic team and our clients
- Ensuring clinic cleanliness
- Staying active to include moving and lifting packages of varying weight
- Partnering with Modern Animals marketing team to implement local marketing efforts including but not limited to flyering facilitating local partnerships and representing Modern Animal at community events
- Acting as a Modern Animal brand ambassador effectively communicating our brand and offering to potential members and partners
- Identifying local marketing opportunities to drive regional membership growth
- Living and modeling the Modern Animal cultural vision by encouraging work/life balance self-compassion and a blame- and judgement-free work environment
Why youd be a great fit:
- Exceptional verbal and written communication skills
- Passion for customer service
- Strong work ethic with an emphasis on organization
- Adaptability and open-mindedness
- Team player mentality and a friendly disposition
- Ability to anticipate the needs of veterinarians and paraprofessionals
- Willingness to grow and adapt
- Inclination to embrace change and work together to build an optimal solution for all
What you can expect from us:
- Excellent medical vision & dental coverage with various options to choose from
- 401k savings plan with a company match
- Flexible time off & paid parental leave
- Free membership to Modern Animal for your pets and discounts on extra services
- Continuing education allowance
- Uniform allowance
- Free membership to One Medical for primary care
- Access to behavioral and mental health services through Ginger
- A collaborative team who has your back and will welcome you as part of our pack
The pay range for this position is $18.05-19.95 per hour; however base pay offered may vary depending on job-related knowledge skills and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Not your typical vet clinic. Modern Animal gives you greater access, convenience & flexibility in every interaction, in-person or virtually. All with the highest level of personalized care.
