Senior On-Site Service Specialist

Baltimore, MD - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Senior On-Site Service Specialist
Location: Baltimore MD 21229
Pay Rate: $18.50 - $19.00/hr
Shift: 8:00 AM - 5:00 PM Mon - Fri

Position Summary:

The Senior On-Site Service Specialist provides operational support in high-volume copying document imaging mail handling and office support for a hospital environment. This role requires strong organizational skills attention to detail and the ability to work independently while standing and walking for extended periods. Occasional lifting and movement of copiers and other equipment may be required.

Key Responsibilities:

Operate high-volume copy machines and document imaging systems for copying scanning and printing.
Perform finishing and bindery tasks including hole drilling shrink-wrapping and stapling.
Ensure convenience copiers are functioning properly clear paper jams and notify technicians of issues.
Maintain records for management reports service logs and supply inventories.
Sort distribute and handle incoming and outgoing mail faxes and packages.
Perform shipping and receiving duties including preparation and delivery of materials.
Set up meeting rooms conference rooms and assist with building occupant moves as needed.
Perform light maintenance tasks including re-lamping cleaning and equipment relocation.
Use office and technical equipment including calculators postage meters paper cutters electric staplers and PCs.
Respond to customer inquiries regarding job status feasibility or service requests.
Travel between buildings on-site as necessary.
Perform additional duties assigned by Site Manager Supervisor or Assistant Site Manager.

Required Qualifications:

High school diploma or GED.
1-2 years of experience in copy center office services or related field (some copy/mailing experience preferred).
Strong organizational mathematical and filing skills.
Excellent customer service and communication skills.
Proficient in using office machines document imaging systems and PCs (MS Office Email).
Ability to prioritize tasks and work independently.
May require valid drivers license and minimum insurance coverage per Ricoh policy.

Physical & Work Demands:

Frequent standing walking bending reaching stretching and occasional climbing.
Ability to lift or move items weighing up to 50-55 lbs and push/pull equipment up to 700 lbs.
Walking between buildings may be necessary.
Moderate dexterity for keyboard calculator and hand tool use.
Work in office environment with standard lighting temperature and noise levels.

Skills:

Copying printing scanning and mail handling
Document imaging and management
Shipping and receiving
Customer service and communication
Organizational and time management skills
Use of office machines and technical equipment
Light maintenance and problem-solving

Required Skills:

printcopyscanningmailroom

Senior On-Site Service SpecialistLocation: Baltimore MD 21229Pay Rate: $18.50 - $19.00/hrShift: 8:00 AM - 5:00 PM Mon - Fri Position Summary: The Senior On-Site Service Specialist provides operational support in high-volume copying document imaging mail handling and office support for a hospital env...