Centre Administrator Church Square Shopping Centre

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We are seeking a detail-oriented and proactive Centre Administrator to join our team at Church Square Shopping Centre. This role is essential to the smooth daily operations of the shopping centre combining administrative duties with tenant relationship management and operational support. The successful candidate will serve as a key liaison between tenants and management while ensuring efficient financial processes and risk management protocols. This is a part-time role and will report directly to the Centre Manager.

Key Responsibilities

Tenant Liaison & Relationship Management

• Serve as a point of contact for tenant enquiries requests and concerns

• Coordinate tenant meetings communications and documentation

• Assist with tenant move-in/move-out processes

• Maintain accurate tenant contact databases and communication logs

• Support tenant events promotions and marketing initiatives

Risk Management Support

• Support health and safety compliance across the centre

• Support the team with regular safety inspections and document findings

• Coordinate with security providers and emergency services as required

• Maintain incident reporting systems and follow-up procedures

• Support insurance claims processing and documentation

• Assist with emergency response procedures and evacuations when necessary

• Ensure compliance with relevant regulations and centre policies

Financial Administration

• Process and code invoices accurately using established coding structures

• Verify invoice details against purchase orders and delivery receipts

• Maintain vendor databases and payment tracking systems

• Support service charge reconciliation and variance report processes

• Assist with budget monitoring and expense tracking

• Coordinate with accounts payable team on payment queries

General Administrative Duties

• Provide reception and telephone support for the centre management office

• Maintain filing systems (both physical and electronic)

• Prepare correspondence reports and presentations as required

• Coordinate maintenance requests and contractor activities

• Support property marketing and leasing activities

• Assist with compliance reporting and documentation

Essential Requirements

Qualifications & Experience

• Relevant administrative experience preferably in retail property

• Experience in invoice processing and basic accounting principles

• Previous customer service or client liaison experience

• Familiarity with risk management practices (desirable)

• Proficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint)

Personal Attributes

• Excellent written and verbal communication skills

• Strong attention to detail and accuracy

• Ability to multitask and prioritize competing demands

• Professional demeanour and appearance

• Ability to work independently and as part of a team

• Discretion when handling confidential information

• Customer service orientation

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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