Coordination Centre Administrator

Rennie Grove Peace Hospice Care

Job Location:

Watford - UK

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Coordination Centre Administrator

Hours: 3 positions available (2 x 37.5 hoursper week & 1 x 22.5 hours per week)

Location: Peace Hospice Watford

Salary: 25446per annum(pro rata)
Closing date:27 March 2026 at 12 noon
Interview date: 11 February 2026 then rolling interviews

The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove Peace Coordination Centre.

What you will do

Acting as the first point of contact for patients families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.
To deal appropriately and sensitively with all callers adhering to hospice policies on confidentiality at all times.
Working collaboratively with others in the Coordination Centre including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.
Ensuring that data entry on to the clinical systems is complete and accurate.
Work on a rota basis covering 8am to 6pm seven days a week.
Acting as a Rennie Grove Peace Hospice Care ambassador

What you will need

All candidatesmusthave the right to work in the UK.

We do not sponsor for this role and due to the minimal hoursrequiredfor this role we cannot progress applications for candidates sponsored by another employer.
Disclosure and Barring Services Check: Standard

For an informal chat about this role contact Clair Elliott Coordination Centre Team Lead at

Please click on the attached link for further information about Rennie Grove Peace Hospice Care - YOU READY TO MAKE A DIFFERENCEClick Apply Now.

We reserve the right to close this vacancy early if sufficient applications are received.

To ensure fairness and consistency to select the best candidate to this role allour applications are anonymisedup until an interview has been confirmed.

Our commitment to Equality and Diversity

At Rennie Grove Peace Hospice Care we strive to continuouslydemonstrateour values. These values are embedded in our recruitment and selectionprocessand we are fully committed to equalitydiversityand inclusion in both our workforce and within our culture.

If you are disabled andsatisfactorily meet the job specificationwe willinvite you to can contact us to let us know if you need any adjustments during the recruitment process.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.

The Company

At Rennie Grove Peace Hospice Care were all about making every moment matter for our patients and families and you can play your part in that. We will support people of all ages who are affected by a progressive life- limiting illness (and those who care for them) to live as well as possible by providing choice and ease access to a wide range of palliative care and bereavement services across Buckinghamshire and Hertfordshire. We provide care and support for adults and children diagnosed with cancer and other life-limiting illness and their families visiting day and night. Its important work and to make it all happen we need talented and passionate people.

Employee benefits overview

At Rennie Grove Peace we are committed to creating a workplace where our staff can develop their careers and make a real difference.
A summary of benefits is below:

We offer competitive salaries
All roles are benchmarked against the external market and against the NHS pay structure for Clinical employees.

Plan your future with our Pension scheme options
Standard Life scheme with matched contributions; up to 7% (with a min of 4% employee contribution) or options for continuation in the NHS pension scheme for eligible staff.

Protected with Life Assurance
2x salary paid in the event of death for eligible employees up to age 75.

Family friendly policies
Including enhanced maternity adoption and paternity -rata for part time roles.

We pay professional registration fees for eligible employees in clinical roles

We reimburse your travel expenses
Eligible employees can claim travel expenses for mileage that qualifies for payment (subject to HMRC rules).

Additional employee discounts available
Including retail entertainment and services discounts including the Blue LightCard (subject to purchase ofmembership).

Achieving a work-life balance is important. We want you to enjoy your work and take valuable time out to relax and be with your loved ones. We enable this through thefollowing:

Flexible working
Including hybrid part time job share (depending on role requirements).

Generous holiday entitlement
27 days per annum plus bank holidays. Increasing to 30 days at 5 years and 33 days at 10 years service. (Pro-rata for part-time roles)

Birthday leave

Religious holidays
We are mindful of individual requests.

Your health and wellbeing is important and we offer you options to support you in maintaining your health.

Health Cash Plan

Rennie Grove Peace funded membership for you and up to fourchildren.
Membership can be extended to include your partner at theemployees expense.
Including financial support for health screening prescriptionsdental/optical diagnostic tests/consultations physiotherapychiropody complementary/alternative therapies as well as virtualGP services and discounted health club membership (subject toeligibility).
Employee Assistance Programme free 24/7 confidential serviceoffering unlimited access to advice information coaching andcounselling where appropriate.

Additional rules apply these can be discussed with you.

We are committed in supporting your personal growth and development and we provide a range of opportunities including:

Comprehensive induction programme to help yousettle in quickly.
Regular development conversations with your LineManager.
Training and development opportunities includingexternally funded courses and coaching whereappropriate.
Specialist palliative training for clinicians and non-clinicians.
Clinical supervision training and mentoring forclinicians.
Protected and dedicated time given to learning anddeveloping.
Employee Voice fantastic opportunities to joincollaborative focus groups.
Opportunity to develop through our excitingprogramme of fundraising events and social occasions.

Documents

Required Experience:

Unclear Seniority

Coordination Centre Administrator Hours: 3 positions available (2 x 37.5 hoursper week & 1 x 22.5 hours per week) Location: Peace Hospice Watford Salary: 25446per annum(pro rata) Closing date:27 March 2026 at 12 noon Interview date: 11 February 2026 then rolling interviews The purpose of th...

Coordination Centre Administrator

Hours: 3 positions available (2 x 37.5 hoursper week & 1 x 22.5 hours per week)

Location: Peace Hospice Watford

Salary: 25446per annum(pro rata)
Closing date:27 March 2026 at 12 noon
Interview date: 11 February 2026 then rolling interviews

The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove Peace Coordination Centre.

What you will do

Acting as the first point of contact for patients families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.
To deal appropriately and sensitively with all callers adhering to hospice policies on confidentiality at all times.
Working collaboratively with others in the Coordination Centre including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.
Ensuring that data entry on to the clinical systems is complete and accurate.
Work on a rota basis covering 8am to 6pm seven days a week.
Acting as a Rennie Grove Peace Hospice Care ambassador

What you will need

All candidatesmusthave the right to work in the UK.

We do not sponsor for this role and due to the minimal hoursrequiredfor this role we cannot progress applications for candidates sponsored by another employer.
Disclosure and Barring Services Check: Standard