Client Service Administrator
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are hiring for our client a well-established professional services firm who are seeking a proactive and customer-focused Client Services Administrator to join their growing team. This role is ideal for someone who enjoys working with people managing client queries and supporting service delivery in a structured professional environment.
Top 3 Things to Know About this Job:
- Client-facing role with variety and responsibility
- Hybrid working one day working from home
- Join a stable supportive professional services business with long-term career prospects
The Role:
Act as a first point of contact for clients via phone email and written correspondence
Handle client enquiries professionally ensuring accurate information and timely responses
Support clients throughout their service journey maintaining clear and empathetic communication
Maintain and update client records accurately on internal systems
Request track and organise client documentation
Liaise with internal teams to ensure client matters progress efficiently
Prepare correspondence reports and client updates
Ensure compliance with internal procedures data protection and confidentiality requirements
Assist with diary coordination appointments and follow-up actions
Provide general administrative support to ensure smooth day-to-day operations
The Person What Were Looking For
Previous experience in a client services customer support or administrative role
Strong communication skills with a calm professional telephone manner
Excellent organisational skills and attention to detail
Confident managing sensitive conversations with empathy and discretion
Ability to prioritise workload and work to deadlines
IT confident with experience using Microsoft Office and CRM-style systems
Team-oriented proactive and solutions-focused
Experience in professional services is desirable but not essential
The Reward Whats in it for You
Permanent full-time role
Hybrid working: 1 day WFH per week
Competitive salary depending on experience
Supportive team culture with structured training
Opportunity to develop a long-term career in professional services
Modern office environment and clear processes
Next Steps Why Hunter Savage
Hunter Savage is a specialist recruitment consultancy working across the business support sector. For more information or to apply for this Client Services Administrator role contact Nuala McClinton for a confidential discussion.
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
