Business Analyst II (Selective Certification Central Enterprise Permitting Systems) (Extended)

Oakland, CA - USA

Yearly Salary: $ 101133 - 124175

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Position

***Filing Period Extended***
The filing deadline has been extended
Candidates who previously applied to this recruitment do not need to reapply

The City of Oakland is an equal opportunity employer that values workforce diversity inclusion and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the citys historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture community and individualism of employees.

Why join the City of Oaklands Information Technology Department
The City of Oakland Information Technology Department (ITD) is an exciting fast-paced environment. ITD drives technology and innovation leading digital transformation across the City and offers a supportive and engaging environment where you can make a real impact.

The City of Oakland Information Technology Department (ITD) is hiring for a Business Analyst II with a specialty in Central Enterprise Permitting Systems. This program management position will work within ITD and across Oakland Departments on land use permitting (Accela System) focusing on continuously improving the platforms usability and expanding accessibility by enhancing its reporting capabilities. ITD is seeking skilled candidates who can work across teams to conduct technical and program analysis create recommendations and implement process improvements. This is a tremendous opportunity to join a passionate team transforming IT services and operations within the City of Oakland.

* Click on the link below to see a video on what its like to work for the City of Oakland! *

Working for the City of Oakland

We are looking for someone who is:

technically proficient with the ability to configure and maintain the Accela permitting system generate complex reports and support cross-departmental IT needs.
collaborative able to partner with multiple City departments and stakeholders to understand permitting requirements and ensure solutions work for a variety of users.
attentive to details and able to ensure system configurations data inputs and reporting dashboards are accurate reliable and compliant with the Citys regulatory requirements.
analytical skilled at interpreting data across systems identifying trends or issues and developing recommendations that improve workflows and support better decision-making.
an effective communicator and careful listener able to understand stakeholders needs translate them into technical requirements and clearly convey solutions both in writing and verbally.

What you will typically be responsible for:

Coordinating with City Departments on reporting requirements analysis of methodology and customer service help desk tickets to resolve issues
Developing and implementing various reports within or outside of the permitting system
Configuring changes within the Accela administration system as needed
Creating custom reports and reporting dashboards that link multiple data sources and systems
Working with multiple departments to gather the business requirements and develop reports that are easily accessible to assist with monitoring and decision-making
Fostering effective communication across multiple departments and stakeholders

Read the complete job description by clicking here.

A few reasons you might love this job:

You will have dedicated and supportive colleagues and management.
You will contribute to large digital transformation initiatives.
You will contribute to a fulfilling and rewarding environment.
You will have lots of opportunities to develop your skills and grow your expertise.

A few challenges you might face in this job:

You will encounter resistance to change.
You will have to keep up with the fast-paced environment multiple service areas and competing priorities.
You will need to occasionally work outside regular hours including evenings or weekends because IT services run 24/7.

Competencies Required:

Adaptability:Responding positively to change and modifying behavior as the situation requires
Analyzing & Interpreting Data:Drawing meaning and conclusions from quantitative or qualitative data
Attention to Detail: Focusing on the details of work content work steps and final work products
Building & Maintaining Relationships:Establishing rapport and maintaining mutually productive relationships
Business Process Analysis:Defining assessing and improving operational processes and workflow
Displaying Ownership and Accountability:Holding self and others accountable for measurable high-quality timely and cost-effective results
Establishing Credibility: Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others.
Informing:Proactively obtaining and sharing information
Learning Agility:Seeking learning opportunities and applying the lessons to ones work
Leveraging Technology:Applying technology for improvements in organizational efficiency and effectiveness
Professional & Technical Expertise: Applying technical subject matter to the job
Teamwork:Collaborating with others to achieve shared goals
Using Technology:Working with electronic hardware and software applications

Minimum Requirements for Application

This recruitment will produce two eligible lists. The restricted list will be for full-time permanent part-time or part-time City and Port of Oakland employees whomaintainemployment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process.

Any combination of education and experience that is equivalent to the following minimum qualifications may be acceptable:

Education:
Bachelors degree from an accredited college or university in public or business administration accounting finance information systems computer science or a related field.

Experience:
Three (3) years of experience in business process analysis and in the documentation for a complex business function area involving direct experience administering enterprise permitting asset or land use management platforms and producing reports using reporting tools such as Power BI Oracle and SQL.

Desirable Qualifications:

Experience with the Accela and/or other land managementpermitting systems
Possession of Accela certifications (Accela Certified Professional or Accela Certified Partner designation)
Experience with managing and tracking projects
Experience with GIS
Experience with database management and data manipulation

Supplemental Information

The Recruitment Process:

The City of Oakland works with a Civil Service system. Applicants apply online and HR staff reviews their experience education and training listed on the application against the minimum qualifications listed for each position.

Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge skills and abilities in job-related areas.

Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.

In the final review candidates may clarify information already provided on their application. No additional work history education or certifications will be accepted. Any decisions made during this review process will be final.

For this recruitment all qualified applicants will be sent a writing exercise (weighted 100%) which will then be evaluated and rated by subject matter experts. The tentative datethat the writing exercise will be senttoyou for completion is January 2026.

Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points for example if you are a Veteran with an honorable discharge or if you are a current City of Oakland resident. If youre applying to a restricted posting and you are eligible as a current City employee you may also receive additional points for your City service. Extra points are only applied to passing scores so if you do not pass every element of the testing process you cannot use extra points to pass.

The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.

Whats in it for you

Work/Life Balance: 37.5-hour work weeks and a flexible/hybrid remote schedule

15 paid holidays

Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service

Retirement: CalPERS (California Public Employees Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security

Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem Blue Shield United Health Care and other HMO and PPO plans

Dental: Delta Dental full premium for employees and eligible dependents

Vision: VSP full premium for employees and eligible dependents

Sick leave: Employees accrue 12 days per year

Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan

Other benefits include a Flexible Spending Account Wellness Program Employee Assistance Program Tuition Reimbursement Life Insurance up to $200k & Employee Training.

*Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found here: Working for Oakland City of Oakland CA

Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner applicants will not qualify for further consideration and will be removed from the eligible list.

Disaster Service Workers

All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

How to Apply

Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: you do not have access to a computer there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department 150 Frank H. Ogawa Plaza 2nd Floor Oakland CA 94612. Workstations are available during regular business hours (normally 10:00 a.m. to 4:00 p.m.).

Our online application system is provided by GovernmentJobs. If you have problems while applying online please contact GovernmentJobs Live Applicant Support at between 6:00 AM and 5:00 PM Pacific Time Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at for information; however we are unable to provide technical support for the online application system. For recruitment-specific questions please contact Alanna Butler HR Analyst at .

Required Experience:

The Position***Filing Period Extended***The filing deadline has been extendedCandidates who previously applied to this recruitment do not need to reapplyThe City of Oakland is an equal opportunity employer that values workforce diversity inclusion and equity. Oakland has a long history of activism a...