Strategy and Operations Lead
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our client a fast-growing AI platform that builds and deploys intelligent workers to automate communication is seeking a Strategy & Operations Lead to help design and scale the internal systems that power its rapid growth.
This is a hands-on high-impact role for a sharp resourceful operator who thrives in fast-paced environments loves solving operational challenges and takes full ownership from day one.
What Youll Do
- Optimize Processes: Identify inefficiencies and build scalable systems across Product Sales Customer Success and Engineering.
- Drive Execution: Lead key cross-functional initiatives that improve how teams operate and deliver impact.
- Manage Tools & Systems: Evaluate and implement internal tools that enhance collaboration and productivity.
- Plan & Report: Support company planning cycles track progress against OKRs and ensure organizational alignment.
- Document & Enable: Develop internal documentation playbooks and training materials to support operational excellence.
- Connect Teams: Act as the glue between departments removing roadblocks and ensuring speed and clarity across the organization.
Who You Are
- 3 to 6 years of experience ideally as a former consultant turned startup operator
- Background in management consulting (required); startup operations or other high-intensity environments preferred
- Graduate of a top 25 university (a plus not required)
- Hands-on detail-oriented and process-driven you enjoy being in the weeds and improving unglamorous but critical systems
- Hungry scrappy and resilient able to thrive in ambiguity and move fast with limited resources
- Ambitious and ready to step into a Head of Operations role within a year
This is an opportunity to own core operations at a company shaping the future of AI-driven work building real systems solving real problems and scaling a team with purpose.
What Were Not Looking For
- Candidates who are purely strategic and avoid hands-on work
- Frequent job changers (minimum 1.5 years per role preferred)
- Those unwilling to take full ownership and lead process improvements independently
- (PLEASE DO NOT SUBMIT MORE SENIOR CANDIDATES)
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
