Customer Service Specialist
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Job Location:
Atlanta, GA - USA
Hourly Salary:
$ 32 - 35
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Specialist
Company: Style Netbox
Location: Atlanta GA
Schedule: Monday to Friday 8-hour shifts
Salary: $32 - $35 per hour
About Us
At Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel your business forward.
Job Description
We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic this role you will be at the forefront of our customer interaction providing exceptional support and solutions to our clients. Your primary responsibility will be to understand customer needs and offer a range of products and services that cater to those needs.
Responsibilities
- Handle customer inquiries via phone email and live chat.
- Provide accurate information and solutions to customer issues in a timely manner.
- Document customer interactions and maintain records of inquiries and complaints.
- Collaborate with other departments to resolve customer issues and enhance service.
- Identify customer needs and recommend appropriate products or services.
- Follow up with customers to ensure satisfaction after resolving their concerns.
Qualifications
- High school diploma or equivalent; further education is a plus.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Familiarity with customer service software and databases.
Benefits
- Competitive hourly pay ($32 - $35 per hour).
- Opportunities for professional growth and advancement.
- Collaborative and creative work environment.
- Skills development and training programs.
- Full-time position with a Monday to Friday schedule.
Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
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