QA Manual and Automation Testing Technology Support II
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Job Location:
Monthly Salary:
Posted on:
23 days ago
Vacancies:
1 Vacancy
Job Summary
Propel QA Automation and Manual Testing success and a commitment to continuous improvement.
As a Technology Support III team member in the Payments Technology group you will ensure the operational stability availability and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot maintain identify escalate and resolve production service interruptions for all internally and externally developed systems leading to a seamless user experience.
Job responsibilities
- Provide accurate testing estimates during daily scrum calls.
- Document and execute test scenarios by identifying specific scenarios and writing test scripts using Business Driven Development.
- Utilize test automation tools (Selenium/Cucumber) for efficient and timely end-to-end test execution requiring previous experience in automated testing.
- Partner closely with Operations Product and Technology groups.
- Identify opportunities to accelerate and synergize testing processes for assigned projects and share information with team members for validation before implementation.
- Monitor and report testing defects and manage the re-testing process.
- Validate and present test results for internal sign-off.
Required qualifications capabilities and skills
- 2 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services
- 2 years of experience with Manual/Automation testing
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Experience in Agile project delivery
- Experience defining requirements document user stories and execute test scripts with a strong understanding of testing processes.
- Experience managing multiple projects and personnel to meet stakeholder expectations while building and nurturing relationships across business lines and locations.
- Experience in observability and monitoring tools and techniques
- Experience with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications capabilities and skills
- Experience with one or more general purpose programming languages and/or automation scripting
- Bachelors degree in a technology related field
- Experience with functional and regression testing within the Financial Services industry.
- Working understanding of public cloud
Key Skills
- Computer Science
- SQL
- Active Directory
- Customer Service
- Incident Management
- Access Points
- OS
- Asset Management
- Linux
- VPN
- User Accounts
- Desktop
- Backup
- Technical Support
- Application Support
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
