IT Support Technician

Fusion HCR

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profile Job Location:

Colorado Springs, CO - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Fusion HCR is hiring!

Job duties for this position include but are not limited to the following:
  • Supporting Airports Common Use Passenger Processing system (CUPPs) a. Daily system readiness checks b. Workstation Imaging c. Workstation Patching d. Troubleshooting / replacing hardware components / peripherals e. Troubleshooting configuration details f. Responding to calls for service related to CUPPs g. Coordinating with CUPPs support vendor to correct issues or implement changes h. Coordinating with airport IT staff i. Logging work orders / support tickets j. Interface with airline partners for training or troubleshooting k. Creating and maintaining documentation related to CUPPs
  • Supporting Airports digital signage platforms a. Daily system readiness checks b. Workstation Patching c. Troubleshooting / replacing hardware components d. Troubleshooting configuration details e. Responding to calls for service related to FIDS/BIDS/GIDS/Advertising f. Coordinating with CUPPs support vendor to correct issues or implement changes g. Coordinating with IT staff h. Logging work orders / support tickets i. Interface with airline partners for training or troubleshooting j. Creating and maintaining documentation related to signage systems
  • IT Project Support a. Coordinating with Airport IT to provide assistance with airport technology project work as needed b. Hardware deployment testing configurations etc. c. Creating and maintaining documentation

Requirements
  • 2 years of knowledge and expertise in airport systems and technologies to support operations. Systems include Common Use Passenger Process System and Airport digital signage.
Personal Characteristics:
  • Must be willing to work onsite. Hours 5am to 2:30pm Mon-Fri. This is a multi-year engagement.

Required Experience:

IC

Fusion HCR is hiring! Job duties for this position include but are not limited to the following: Supporting Airports Common Use Passenger Processing system (CUPPs) a. Daily system readiness checks b. Workstation Imaging c. Workstation Patching d. Troubleshooting / replacing hardware components / per...
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Key Skills

  • Change Management
  • API
  • ABAP
  • Facility Management
  • Games
  • Claims

About Company

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