Rehabilitation Secretary-Technician Supervisor

Why work for Nebraska Methodist Health System
At Nebraska Methodist Health System we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. Its helping families grow by making each delivery special conveying a difficult diagnosis with a compassionate touch going above and beyond for a patients needs or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay excellent benefits and a great work environment where all employees are valued! Most importantly our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Responsibilities:

Essential Job Functions

Supervision and Staff Management:

• Supervise Rehab Secretary/Technician staff.

• Audit weekly payroll time cards and update as appropriate.

• Coordinate schedules to ensure appropriate staffing levels.

• Lead staff to ensure tasks are completed correctly and timely by communicating clear expectations.

• Train and orient new hires and provide coaching as job requirements change.

• Assist in the development and monitoring of departmental goals for performance and productivity.

• Review and update all non-clinical outpatient rehab-related policies.

Patient Insurance and Authorization:

• Ensure patient insurance is reviewed for eligibility and benefits.

• Obtain prior authorizations per payor contract.

Clinical Support:

• Oversee Rehab Sec-Techs assisting therapists with patients to ensure patient safety and facilitate therapy treatments.

• Serve in a backup role if needed.

Office and Equipment Maintenance:

• Perform and oversee basic maintenance of office and therapy equipment to ensure a clean and aesthetic environment.

• Ensure clinic and office equipment are clean and in proper operating condition as per policies and procedures.

• Order and maintain office and clinic supplies to ensure the efficiency of the therapy clinic.

Compliance and Reporting:

• Ensure the clinic adheres to medical records policies and compliance.

• Ensure therapists have non-clinical office support.

• Handle patient scheduling and registration per hospital policy.

• Pull operational reports monitor plan of care signatures patient visit reports and 90-day FIN reports.

• Run and report other monthly statistics as assigned.

• Assist therapists with chart maintenance such as sending copies of notes to providers as requested.

• Oversee patient discharges and related documents in a timely manner in accordance with department and MHS HIM procedures and policies.

Core Values and Communication:

• Consistently address patients and staff with kindness and courtesy.

• Proactively seek solutions to challenges within the work environment.

• Adapt without difficulty to changes in assignment and environment.

• Accept responsibility for actions and consequences.

Schedule:

Monday - Friday Days

Job Description:

Job Requirements

Education

• Bachelor Degree in Healthcare or Healthcare Management preferred.

Experience

• Minimum of 2 years healthcare related experience required.

• Previous experience leading a team preferred.

License/Certifications

• Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire required within 3 months of hire.

Skills/Knowledge/Abilities

• Strong interpersonal skills for effective communication with the team patients family members and hospital personnel.

• Ability to multi-task and prioritize work assignments while managing timelines and resources

• Ability to delegate tasks problem solving capabilities

• Strong team building skills to foster positive relationships and collaboration

• Adaptability adjusting to healthcare and insurance industries.

Physical Requirements

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%):

  • Climbing

  • Crawling

  • Crouching

  • Keyboarding/typing

  • Kneeling

  • Sitting

• Frequently Performed (34%-66%):

  • Balancing

  • Carrying

  • Distinguish colors

  • Lifting

  • Reaching

  • Stooping/bending

  • Twisting

  • Grasping

  • Pulling/Pushing

  • Repetitive Motions

  • Speaking/talking

  • Standing

  • Walking

• Constantly Performed (67%-100%):

  • Hearing

  • Seeing/Visual

Job Hazards

• Not Related:

  • Equipment/Machinery/Tools

  • Explosives (pressurized gas)

  • Electrical Shock/Static

  • Radiation Alpha Beta and Gamma (particles such as X-ray Cat Scan Gamma Knife etc.)

  • Radiation Non-Ionizing (Ultraviolet visible light infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

• Rare (1-33%):

  • Chemical agents (Toxic Corrosive Flammable Latex)

  • Mechanical moving parts/vibrations

• Occasionally (34%-66%):

  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)

  • Physical hazards (noise temperature lighting wet floors outdoors sharps) (more than ordinary office environment)

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa more than 30 clinic locations a nursing and allied health college and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891 service to our communities has been a top priority. Financial assistance health education outreach to our diverse communities and populations and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race color religion sex age national origin disability veteran status sexual orientation gender identity or any other classification protected by Federal state or local law.