City/State
Glen Allen VA
Work Shift
First (Days)
Overview:
Sentara is hiring a Senior Business Analyst - Remote!
Overview
This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition scope testing and implementation to ensure quality efficiency effectiveness and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims system administration expansion business and member enrollment.
The ideal candidate will be a detail-oriented analyst with strong data and SQL skills to support projects issue resolution and business insights. The perfect candidate will extract analyze and interpret data from multiple systems to inform operational decisions and drive performance improvements.
Strong problem-solving communication and collaboration skills are essential. The candidate will play a critical role in project management and implementation.
Education
- Bachelors Level Degree (Preferred)
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Three years of related experience will be in one of the following areas: Operations IT or Reporting (Required)
- Contact Center experience (Preferred)
- Experience with data visualization tools such as Power BI or Tableau (Preferred)
- Project Management experience is a plus
- Experience working with data data analysis and SQL is highly preferred
Benefits: Caring For Your Family and Your Career
Medical Dental Vision plans
Adoption Fertility and Surrogacy Reimbursement up to $10000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term Short-Term Disability and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance $5250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down $10000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.