Plant Dispatcher Administrative Specialist Alexandria, LA
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Job Location:
Alexandria, VA - USA
Hourly Salary:
USD 16 - 18
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Lott Oil Company has established itself as a regional leader in the petroleum and oil industry. Throughout the companys growth our dedication to family values has never wavered. Were family-owned and operated and our team prioritizes customer service and personalized solutions. Consider joining our team with the mission of maintaining a constant self- improvement cycle and assist Lott Oil Company in remaining a best-in-class organization. We look forward to reviewing your application!
Primary Responsibilities and Duties
- Receive and dispatch orders for products or deliveries
- Greet customers in a courteous professional manner
- Communicate any customer needs to appropriate personnel
- Answer/route phone calls and take messages
- Maintain database by entering new and updated customer and account information
- Process customer and account source documents by reviewing data for deficiencies
- Maintain data entry requirements by following data program techniques and procedures
- Maintain customer confidence and protect operations by keeping information confidential
- Serve customers in person and over the phone by providing product and service information and resolving product and service issues
- Provide operations support and documentation support for Managers
- Handle incoming and outgoing mail
- Prepare and maintain company documents and reports
- Maintain adequate inventory levels to meet customer demand
- Perform counts and ensure all inventory is accounted for and reported according to company policy
- Generate bills and invoices specific to customer accounts
- Process all payment using various pay services
- Utilize accounting software to identify outstanding accounts
Knowledge Skills and Abilities
- High school diploma required
- Collage degree or related work experience recommended
- Expert customer service skills
- Problem solving computer savvy
- Organizational skills thoroughness
- Phone and documentation skills
- Ability to handle multiple tasks
- Good communication skills and detail oriented
Benefits:
- Health Insurance
- 401K & 401K Matching
- Health Savings Account
- 10 vacation 5 sick days per year (after probationary period)
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Administrative: 1 year (Required)
- Computer proficiency: 2 years (Required)
- Dispatching: 2 years (Preferred)
Work Location: In person
Required Experience:
IC
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Lott Oil Company provides fuel and lubricant products to Louisiana businesses. Lott Oil serves industrial, commercial fleet, automotive, and retail customers.
