Inside Sales Executive

Customer Engagement: Warmly greet and welcome all customers to the store. Proactively approach customers to offer assistance and build rapport.

Consultative Selling & Styling: Conduct needs-based consultations to understand the customers style preferences sizing requirements and occasion needs. Suggest and style suitable outfits demonstrating expert knowledge of current fashion trends color coordination and brand collections.

Achieve Targets: Aggressively pursue and consistently meet or exceed individual daily weekly and monthly sales targets (KPIs) and conversion goals.

Upselling & Cross-Selling: Maximize sales opportunities by recommending complementary items accessories and new arrivals.

Transaction Management: Process sales accurately using the Point-of-Sale (POS) system handle cash and card transactions manage returns/exchanges and accurately wrap/bag purchases.

Visual Merchandising: Assist the Visual Merchandising team or Store Manager in maintaining a visually appealing sales floor by arranging displays mannequins and product groupings according to company standards.

Product Maintenance: Ensure all merchandise is correctly priced tagged sized and folded/hung neatly on the racks and shelves.

Stock Management: Assist with receiving unpacking and organizing new inventory. Perform daily replenishment of the sales floor from the stockroom and participate in periodic stock counts.

Store Cleanliness: Maintain the cleanliness and tidiness of the sales floor fitting rooms and cash wrap area to ensure a pleasant shopping experience.

Product Expertise: Maintain comprehensive in-depth knowledge of all apparel fabrics fits care instructions and current promotional offers.

Feedback: Relay important customer feedback regarding product quality pricing and assortment requests to the Store Manager.

Brand Advocacy: Act as a passionate ambassador for the brand embodying the brands style and values in appearance and conduct.

Compliance: Adhere strictly to all company security loss prevention and retail operational procedures.

Education: Minimum High School Diploma or equivalent; a degree/diploma in Fashion Retail or Marketing is an advantage.

Experience: 1 years of proven retail sales experience preferably within the apparel fashion or lifestyle sector.

Communication: Excellent verbal communication skills; ability to engage customers naturally and persuasively.

Fashion Sense: A strong passion for fashion and awareness of current and upcoming trends.

Customer Focus: A friendly energetic and professional demeanor with a strong commitment to customer satisfaction.

Sales Aptitude: Demonstrated ability to meet sales goals and handle a fast-paced retail environment.

Technical Proficiency: Comfortable operating a POS system credit card terminals and basic computer applications.