Vice President of Operations
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Job Location:
Dallas, IA - USA
Monthly Salary:
$ 160000 - 180000
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
The Vice President of Operations (or Chief Operating Officer) is a key member of the executive leadership team responsible for driving operational excellence ensuring profitable growth and delivering an exceptional customer experience across all grocery store locations. This role oversees day-to-day operations supply chain merchandising compliance and employee performance while also leading strategic initiatives to strengthen the companys competitive position.
Key Responsibilities
Strategic Leadership
Partner with the CEO and executive team to define and execute the companys long-term vision and growth strategy.
Develop and implement operational strategies that align with company objectives customer needs and market trends.
Identify opportunities for store expansion efficiency improvements and innovation in the grocery retail space.
Operational Management
Oversee daily store operations across multiple locations ensuring consistency efficiency and compliance with company standards.
Manage supply chain logistics and distribution to optimize product availability and freshness while minimizing waste.
Ensure merchandising strategies are effectively executed to drive sales profitability and customer satisfaction.
Establish and monitor key performance indicators (KPIs) related to sales labor shrink safety and service.
Financial Accountability
Develop and manage budgets financial forecasts and operational goals.
Drive profitability through cost controls productivity initiatives and process improvements.
Collaborate with the finance team on analysis of operating results and investment decisions.
People & Culture
Lead mentor and develop store and operations leadership teams to build high-performance culture.
Champion employee engagement diversity and professional development initiatives.
Ensure compliance with labor regulations health & safety standards and company policies.
Customer Experience
Promote a culture of customer service excellence across all locations.
Implement initiatives to improve store experience product offerings and loyalty programs.
Respond proactively to customer feedback and evolving shopping behaviors (e.g. e-commerce delivery curbside pickup).
Qualifications
Bachelors degree in Business Management Supply Chain or related field (MBA preferred).
10 years of progressive leadership experience in retail operations with significant experience in grocery food or consumer goods.
Proven track record of managing multi-unit operations and achieving revenue growth and cost efficiencies.
Strong financial acumen analytical skills and P&L management experience.
Exceptional leadership communication and change management skills.
Knowledge of grocery retail trends technology and customer experience best practices.
Competencies
Strategic thinker with strong execution ability.
Results-driven and data-informed decision maker.
Inspirational leader and team builder.
Adaptable and innovative in a fast-changing retail environment.
Customer-first mindset.
Required Experience:
Exec
Key Skills
- Economics
- Internal Audit
- SQL
- Risk Management
- Compliance
- Leadership skills
- Oversight
- Business partner
- AVP
- Requlatory agencies
- Finance
- Accounting
- Potifolio
- Project Management
- Operational Risk
