Job Description
The Global Clinical Supply (GCS) organization is accountable for managing the end-to-end integrated clinical supply chain across the full Companys Research and Development Division portfolio of clinical trials. GCS is accountable for the planning sourcing labeling packaging and delivery of clinical supplies to clinical sites globally. The GCS Planning (Planning) organization is the key interface between clinical development teams and the operational/executional arms within the business.
Working independently the Protocol Clinical Supplies Project Manager (Protocol CSPM) designs strategic and operational plans for all activities associated with clinical supplies for their assigned studies which could vary in complexity. This individual serves as the primary GCS point of contact to stakeholders both internal and external to GCS and serves as the GCS spokesperson at clinical development related meetings (i.e. Clinical Trial Teams) and productdevelopment related meetings. The incumbent must have demonstrated understanding of E2E product development process & connectivity between functions supporting pipeline (i.e. clinical development CMC supply chain & human health) and balancing needs of patients & ensuring stable supply of product.
Primary activities include but are not limited to:
Participates as a key stakeholder on the Clinical Trial Teams (CTT) and collaborates closely with other functional area representatives to negotiate timelines and strategy for clinical supplies.
Interacts with key partner organizations such as clinical development regulatory quality and other supply chain areas to address clinical supply and/or change management related topics.
Responsible and accountable for establishing the timelines for clinicalsupplyneedsper study and providingthe signal for sourcing manufacturing packaging and distributionfor the Company development products and non-Company marketed products.
Analyzes and anticipates project risks as they relate to clinical supply chain deliverables and prepares analyses and/or develops mitigation strategies for review with clinical partners and senior leaders.
Works directly in the SAP system to establish a consolidated visible forecast for all study product needs (Bulk Drug Product and Clinical Finished Goods).
Responsible for authoring clinical supply documentation in support of labeling and packaging activities as well as supply chain documentation to support critical CMC activities.
Responsible for authoring the Clinical Supplies section of the study protocol as well as preparation and presentation of the clinical supplies information at Investigator Meetings for assigned protocols.
Support the collection of clinical supply chain metrics and/or participate in critical non-pipeline activities.
Participate in Interactive Voice Response (IVR) Systemdevelopment and User Acceptance Testing (UAT) for assigned studies.
Utilization of key technological tools and systems for GCS planning such as SWMS Veeva MEDS MyLearning SAP and Microsoft Applications and PowerApps.
Change Control Processing. Effective collaboration within GCS Planning and the Comparator Planning team to ensure that Change Requests are created and moved through the process steps in an efficient way in accordance with established GCS planning SOPs/BPs and QMS Topic 3.4 Change Control Procedures and Work Instructions.
Mentors new team members and supports staff development as needed
Demonstrates high capability to solve unstructured problems make informed risk decisions considering both technical & business risks & influence portfolio decisions with facts and data
Demonstrates ability to balance strategy with ability for tactical execution and has strong ownership & accountability of assigned work
Focus on Customers & Patients.
Make rapid disciplined decisions.
Demonstrates Ethics & Integrity.
Required Experience and Skills:
Bachelors Degree in scientific business or related discipline required.
At least 5 years of experience in project management
At least 5 years of experience in planning scheduling coordination and processing of supply chain activities or the equivalent
Excellent Communication & Interpersonal Skills: ability to effectively communicate with stakeholders at various levels including cross-functional teams senior management external vendors and clinical sites. Strong negotiation influencing and relationship-building skills to ensure alignment and collaboration in the supply planning process.
Project Management Skills: strong knowledge of the principles of project management and clinical customer relationship management.
Technical Proficiency: familiarity with supply chain systems and software (e.g. SAP or Oracle) and demand planning principles as well as Microsoft Excel PowerPoint and Word
Strong Analytical & Problem Solving Skills: ability to analyze complex data identify trends and make data-driven decisions to optimize supply chain processes.
Flexibility & Adaptability: Demonstrates ability to thrive in a fast-paced and dynamic environment with the capability to adapt quickly to changing business needs and priorities.
Detail Oriented & Organized: strong attention to detail in managing complex supply chain activities; ability to multitask prioritize tasks and meet tight deadlines.
Continuous Improvement Mindset: Proactive approach to identify process inefficiencies develop solutions and drive continuous improvement initiatives within the clinical supply planning function.
Proficiency in using supply chain management systems and software including experience with ERP systems (e.g. SAP) demand planning tools and inventory management systems.
Proven record in project / portfolio management.
Knowledge of Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP) is highly desirable.
Preferred Experience and Skills:
Results-orientation with the proven ability to execute on collaborative projects and develop subject matter expertise
Knowledge of order management supply chain operations and document control
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Required Skills:
Adaptability Adaptability Change Control Processes Change Management Clinical Development Clinical Documentation Clinical Supplies Management Clinical Supply Chain Management Clinical Trial Management Clinical Trials Cross-Functional Team Leadership Data Analysis Demand Planning Detail-Oriented Good Manufacturing Practices (GMP) Interactive Voice Response (IVR) Interpersonal Relationships Inventory Control System Key Performance Indicators (KPI) Logistics Materials Requirements Planning (MRP) Portfolio Management Procurement Project Management Project Portfolio Management (PPM) 5 morePreferred Skills:
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U.S. Hybrid Work Model
Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.
The salary range for this role is
$114700.00 - $180500.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive if applicable.
We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance
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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
1st - DayValid Driving License:
NoHazardous Material(s):
n/aJob Posting End Date:
11/12/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Senior IC
Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicine ... View more