Restaurant Manager

Tucson, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 20 days ago

Vacancies: 1 Vacancy

Job Summary

Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson Arizona. Featuring scenic guest rooms exquisite dining options and rejuvenating Spa services delivered with Forbes rated service. If you have a passion for great service we would love to consider you to join our team of extraordinary hospitality professionals.

Click here to learn more about Hacienda Del Sol.

Summary:The Restaurant Manager reports to the Director of Restaurants and oversees the opening and daily operations of all dining outlets while enforcing Hacienda Del Solstandards in all services and operations and maximizing profitability.

Duties & Functions:

Consistently have a high standard when running the restaurant operations
Carry out management responsibilities in accordance with theorganizations policies and applicable laws develop SOPs as needed
Maintain regular attendance in compliance with HDS standards as required by scheduling which will vary according to the needs of the restaurant
Maintain high standards of personal appearance and grooming which include wearing proper attire and name tag when working
Comply at all times with HDS standards and regulations to encourage safe and efficient restaurant operations
Maintain a warm and friendly demeanor at all times
Build relationships with members and staff actively utilizing the member preference program to recall personal preferences in order to anticipate and exceed member expectations
Maintain communication with all departments of the restaurant to ensure seamless dining and event execution
Daily evaluation of restaurant service performance via the daily report on the shared drive including sales covers comps staffing specials member feedback service issues etc.
Supervises all employees (as well as hire train coach and counsel)
Fill any open positions with candidates who are qualified and understand the standards of excellence required of them. All personnel should receive regular timely and honest evaluations of their performance and potential. The RM implements and conducts ongoing training programs for new and existing management and employee staff.
Prepare monthly departmental operations report to be discussed with management
Maintain and increase departmental revenues develop strategies to maximize profitability
Verify closing restaurant procedures have been executed properly
Monitor and control departmental expenses and payroll.
Conduct regular on-going training sessions for all F&B service staff
Maintain and ensure immaculate facilities for guests - inspecting the cleanliness and orderliness of the front of house and back of house areas using a clean as you go philosophy
Ensure sanitary conditions in all dining kitchen and bar areas in accordance with state and local regulations are maintained
Approach all encounters with members guests and fellow employees in a gracious attentive courteous and service-oriented manner
Answer all guest/member complaints and suggestions in a timely manner
Lead by example consistently conveying a positive attitude passion and pride in your work
Conduct all business for the restaurant as an ambassador of HDS with integrity and in a professional manner at all times
Keep fiscal responsibility and member satisfaction in mind when making all decisions

Education and Experience:

College degreepreferable or industry training equivalent
Minimum of two years restaurant management experience in dining room/restaurant and/or banquet management in a luxury private restaurant resort or high-end restaurant
Leadership skills to inspire a team and above all the ability to create an unforgettable guest experience!
Training skills; and computer knowledge (Microsoft Word Excel Outlook) POS and Hot Schedules system experience a plus
Food Safety Certification and Alcohol Education Certification (if not already acquired will acquire upon employment)
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must maintain composure and objectivity under pressure
Must be effective in handling any issues that arise in the workplace including anticipating preventing identifying and solving problems as necessary
Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests
Must be able to work with and understand financial information and data and basic arithmetic functions
Results oriented with a hands-on management style

Required Experience:

Manager

Click here to learn more about Hacienda Del Sol.

Duties & Functions:

Consistently have a high standard when running the restaurant operations
Carry out management responsibilities in accordance with theorganizations policies and applicable laws develop SOPs as needed
Maintain regular attendance in compliance with HDS standards as required by scheduling which will vary according to the needs of the restaurant
Maintain high standards of personal appearance and grooming which include wearing proper attire and name tag when working
Comply at all times with HDS standards and regulations to encourage safe and efficient restaurant operations
Maintain a warm and friendly demeanor at all times
Build relationships with members and staff actively utilizing the member preference program to recall personal preferences in order to anticipate and exceed member expectations
Maintain communication with all departments of the restaurant to ensure seamless dining and event execution
Daily evaluation of restaurant service performance via the daily report on the shared drive including sales covers comps staffing specials member feedback service issues etc.
Supervises all employees (as well as hire train coach and counsel)
Fill any open positions with candidates who are qualified and understand the standards of excellence required of them. All personnel should receive regular timely and honest evaluations of their performance and potential. The RM implements and conducts ongoing training programs for new and existing management and employee staff.
Prepare monthly departmental operations report to be discussed with management
Maintain and increase departmental revenues develop strategies to maximize profitability
Verify closing restaurant procedures have been executed properly
Monitor and control departmental expenses and payroll.
Conduct regular on-going training sessions for all F&B service staff
Maintain and ensure immaculate facilities for guests - inspecting the cleanliness and orderliness of the front of house and back of house areas using a clean as you go philosophy
Ensure sanitary conditions in all dining kitchen and bar areas in accordance with state and local regulations are maintained
Approach all encounters with members guests and fellow employees in a gracious attentive courteous and service-oriented manner
Answer all guest/member complaints and suggestions in a timely manner
Lead by example consistently conveying a positive attitude passion and pride in your work
Conduct all business for the restaurant as an ambassador of HDS with integrity and in a professional manner at all times
Keep fiscal responsibility and member satisfaction in mind when making all decisions

Education and Experience:

College degreepreferable or industry training equivalent
Minimum of two years restaurant management experience in dining room/restaurant and/or banquet management in a luxury private restaurant resort or high-end restaurant
Leadership skills to inspire a team and above all the ability to create an unforgettable guest experience!
Training skills; and computer knowledge (Microsoft Word Excel Outlook) POS and Hot Schedules system experience a plus
Food Safety Certification and Alcohol Education Certification (if not already acquired will acquire upon employment)
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must maintain composure and objectivity under pressure
Must be effective in handling any issues that arise in the workplace including anticipating preventing identifying and solving problems as necessary
Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests
Must be able to work with and understand financial information and data and basic arithmetic functions
Results oriented with a hands-on management style

Required Experience:

Manager

Key Skills

Restaurant Experience
Labor Cost Analysis
Hospitality Experience
Cost Management
Assistant Manager Experience
Management Experience
Profit & Loss
Computer Literacy
Leadership Experience
P&L Management
Restaurant Management
Retail Management

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About Company

Hacienda Del Sol Resort

Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest ...

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