Field Administrative Support Specialist
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Job Location:
Edgewood, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
24-10-2025
Vacancies:
1 Vacancy
Job Summary
Provides administrative and technical support to field operations by managing ServiceMax and SAP tasks maintaining data accuracy and facilitating new hire onboarding. Ensures field systems and workflows operate efficiently and in compliance with SSA requirements.
Essential functionsessential functions including how an individual is to perform them and the frequency with which the tasks are performed; the tasks must be part of the job function and truly necessary or required to perform the job.
Job duties to include but are not limited to;
- Act as first-line support for ServiceMax issues and updates.
- Troubleshoot Work Orders RMAs parts orders and SAP sync errors.
- Monitor and correct ServiceMax data integrity dashboards.
- Generate and distribute operational and ad-hoc reports.
- Manage onboarding and system access for field employees (ServiceMax/SAP).
- Track and submit SLOC Ship-To and SSA access requests.
- Support testing of new automation tools (web forms Email Scrape).
- Collaborate with IT and business teams to resolve tickets and improve processes.
Qualifications :
Required education and experienceeducation and experience based on requirements that are job-related and consistent with business necessity.
- 3 years in service operations or administrative/system support.
- Experience with ServiceMax and SAP.
- Strong Excel PowerPoint and Teams skills.
- Excellent attention to detail and multitasking ability.
Preferred education and experiencepreferred education and experience based on requirements that are job-related and consistent with business necessity.
- Experience in SSA/government-affiliated environments.
- Familiarity with RMA Work Order and service logistics processes.
Additional Information :
Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If youd like to view a copy of the companys affirmative action plan or policy statement please email .
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail or call toll-free . This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response. Smiths Detection Inc. participates in the Electronic Employment Verification Program.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Smiths Group is a global technology company that delivers solutions for the worlds evolving challenges. With a history spanning over 170 years, we operate across multiple sectors, including healthcare, energy, defense, and manufacturing. Our five divisionsJohn Crane, Smiths Detectio ... View more
