Director of Media Operations
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 180000 - 220000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO marketing and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side just like the big chains.
Our vision
Were starting by helping independent restaurants succeed online.
But its not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers bleeding their profits and making it hard for them to survive.
Once we nail the solution for restaurantswell scale it into every other local business type.
In the future we envision tens of millions of local business owners will use our technology to succeed in the digital age.
Our traction
Since 2020 weve generatedtens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an website.
More importantly weve helped over 20000 restaurant owners and saved them nearly $200 million in fees.
Our team
Our team is now in the low hundreds. Weve got top talent from the most successful companies in SMB software including: Shopify HubSpot DoorDash ServiceTitan Rappi Faire and Stripe.
Well be scaling even faster in 2026 to keep pace with our customer growth.
Where we work
Owner is a remote-first global company headquartered in San Francisco with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.
Why were looking for you
Media has been an unfair advantage for Owner as weve scaled to over a billion dollar valuation. Our YouTube and Instagram channels are category leaders. Weve become the #1 voice in restaurant growth. We have attracted customers investors and world-class talent using media.
Our channels regularly get over 3 million organic impressions per month and were looking to double down on this momentum by building a dedicated Media team. It will make media an even bigger advantage for attracting customers and talent. The Director of Media Operations is one of our early hires for this team.
As the Director of Media Operations youll design and scale the systems that will help us (1) grow our audience across all channels (2) acquire more customers and (3) strengthen our movement and community
Youll make the media engine run smoother faster and better on our way to build into a generational company.
This role is based in San Francisco California.
The impact you will have
- Work in close partnership with the VP of Media on Media Team org planning and growth set direction and the operating cadence for all channels.
- Define an ongoing strategy for prioritization of organic channels secure executive buy in on resource allocation and make clear tradeoff calls for our media investments.
- Identify key hiring and resourcing needs to increase our follower growth by orders of magnitude develop and execute recruiting plans end to end.
- Architect and lead the operational backbone of Owners media organization across both the customer and talent brands.
- Manage vendor relationships and deliverables ensuring quality speed to publish and optimize cost per asset.
- Build systems dashboards and automations that improve team velocity visibility and use them to drive cross-functional decisions
- Ensure our media teams are always ahead of the ball on media inputs and outputs with conflict-free production planning resource management and posting calendars
- Create real-time reporting infrastructure that turns creative output into measurable audience growth and business impact
- Hit clear cant miss KPIs for our team increase publishing frequency raise asset quality and reduce redundant work across channels
Who youll work with
- Report directly to Chief of Staff to the CEO and VP of Media
- Partner closely with CEO VP of Marketing Director of Content Marketing and cross-functional leaders across Product Marketing and People Teams
- Collaborate with external vendors and creative partners to ensure seamless delivery and alignment.
What were looking for
- 6 years of experience in media operations project management or technical operations in a media-focused environment
- 2 years managing cross-functional projects or teams (media analytics engineering)
- Advanced proficiency in project management tools for Media: ClickUp Notion or Asana - plus automation tools like Zapier Airtable or similar
- Proven ability to identify bottlenecks build scalable workflows and lead complex operational systems
- Strong analytical instincts with experience designing dashboards or automated reporting
- Meticulous attention to detail from file structure and compliance to naming conventions and SOPs
- Excellent communicator who thrives in a fast-paced entrepreneurial environment
Pay and benefits
- The estimated base salary range for this role is $180000$220000 plus a generous pre-IPO equity package.
- Other benefits include comprehensive health coverage a remote-first workplace unlimited PTO - plus extra fun perks!
Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @ email address.
We do not conduct interviews over email or chat platforms and we will never ask you to provide personal or financial information such as your mailing address social security number credit card numbers or banking information. If you believe you are being contacted by scammer please mark the communication as phishing or spam and do not respond.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
Owner gives you the same tools that major national brands use to drive sales. Online ordering proven to grow sales. Mobile app with rewards. And more.
