Lead operations for 300 employees across various sites for one or more clients Provide thought leadership and guidance to operations team coaching them on operational delivery as well as generating actionable insights and making business presentations to clients. Responsible for profitability customer service and team development. Meeting and Exceeding financial goals. A change agent to drive change across the unit Ensuring clear and precise understanding of regulatory needs client deliverables and executing them for the clients seamlessly Liasoning between functions like HR Talent Acquisition Training Quality IT Facilities Admin and Finance to ensure seamless operations Building second line future leadersExperience in FCC (AML/KYC/EDD) will be preferred or Card Operations
Qualifications :
Proven track record of leading operations with at least 400 people Should have 15-18 years of experience post CA/MBA (finance) Should have deep exposure to back office operations and other quantitative techniques and their applications to guide business strategy. Should be strong in delivery data interpretation analytical thinking develop analytical framework. Should have clarity of thought and communication. Experience in handling/building
Remote Work :
No
Employment Type :
Full-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more