Technical Support Advisor

Oeiras - Portugal

Monthly Salary: Not Disclosed

Posted on: 26 days ago

Vacancies: 1 Vacancy

Job Summary

Start date: ASAP

Location: La Coruña Spain (on-site)

Department: Technical Support

Salary: 19738 gross per year

Schedule: Monday to Friday 9:00 AM 6:00 PM (full-time 39h/week)

About the Role

We are looking for a Portuguese-speaking Technical Support Advisor to join our support team in La Coruña.

In this role you will help customers solve technical issues provide guidance and deliver a high-quality support experience in a professional and multicultural environment.

Responsibilities

Provide technical support to customers on products
Diagnose and resolve software and configuration issues efficiently and professionally.
Handle customer inquiries with empathy patience and clarity.
Use critical and logical thinking to identify root causes and deliver effective solutions.
Collaborate with internal teams to escalate complex cases when necessary.

Requirements

Native Portuguese and advanced English (spoken and written).
Training or professional experience in IT technologies especially Cloud solutions
Strong communication and interpersonal skills.
Excellent problem-solving and analytical abilities.
A customer-oriented mindset with the ability to adapt to different user needs.

What We Offer

Full-time permanent contract (39 hours/week).
Monday to Friday schedule enjoy your weekends off!
A positive and multicultural work environment.
Comprehensive training on Microsoft products and cutting-edge technologies.
Great opportunities for growth and promotion both nationally and internationally.
Excellent work-life balance.
Relocation support available for candidates moving from outside La Coruña.

Join our team!

If youre passionate about technology problem-solving and helping people this is your opportunity to build a rewarding career in one of the worlds leading tech environments.

Full-time permanent contract (39 hours/week).
Monday to Friday schedule enjoy your weekends off!
A positive and multicultural work environment.
Comprehensive training on Microsoft products and cutting-edge technologies.
Great opportunities for growth and promotion both nationally and internationally.
Excellent work-life balance.
Relocation support available for candidates moving from outside La Coruña.

Start date: ASAP Location: La Coruña Spain (on-site) Department: Technical Support Salary: 19738 gross per year Schedule: Monday to Friday 9:00 AM 6:00 PM (full-time 39h/week) About the Role We are looking for a Portuguese-speaking Technical Support Advisor to join our support team in La Cor...