French-Speaking Customer Support Advisor

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Location
Porto Portugal (On-site)
Local candidates only no relocation package provided

Contract Type
Full-time permanent contract

Build Your Career in Customer Service in Porto

Are you a French speaker already living in Porto and looking for a stable customer service job in Portugal
Join a dynamic international company and support French-speaking customers for a well-known global brand. This role is ideal for candidates seeking customer service jobs in Porto French-speaking jobs in Portugal and long-term career growth in a professional people-focused environment.

Responsibilities

Handle inbound customer inquiries in French via phone email and/or chat

Provide accurate information and effective solutions with a customer-first mindset

Document interactions clearly using internal CRM tools

Follow quality standards procedures and performance KPIs

Collaborate with team leaders and colleagues to improve customer experience

Requirements

Native or fluent French (C2 level)
Basic to intermediate English (B1/B2) for internal communication
Already living in Porto or nearby areas
Strong communication and problem-solving skills
Customer-oriented attitude and reliability
Previous customer service experience is a plus but not mandatory

Salary
Competitive gross salary according to experience and project
Performance-based bonuses may apply

Benefits

Stable full-time employment
Paid training
Health insurance (according to company policy)
Career development and internal growth opportunities
Multicultural and supportive work environment

Relocation Package
None this position is open to local candidates only

How to Apply
Interested in this French customer support job in Porto
Apply now by sending your CV and start building your career locally with an international team.

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Location Porto Portugal (On-site) Local candidates only no relocation package provided Contract Type Full-time permanent contract Build Your Career in Customer Service in Porto Are you a French speaker already living in Porto and looking for a stable customer service job in Portugal Join a dynamic ...