Our client is a digital services provide operating within the iGaming field. They are looking for a VIP sports book experts who will be responsible for managing and improving the experience of VIPs.
Tasks
- Being able to search and find for solutions of customers issues
- Able to analyse customers behaviour and keep a personalised relationship with VIP clients therefore meeting their needs
- Monitor customers performance & behaviour in order to evaluate bonus crediting
- Ensure that products compliance is being followed according to relevant regulations
- Hours must be worked during shift business hours
Requirements
- Proficiency in English and Arabic both written and spoken
- Deep knowledge and experience in Sports Book and VIP customers management.
- Proactive person with good support / sales skills
- Strong communication and negotiation skills
- Previous experience as a Sales agent will be considered as an advantage
- Attention to details
Benefits
On offer:
- Competitive salary and monthly KPIs Bonus
- Working in a dynamic International company
- Ability of career and professional growth within the company
- Social benefits and team buildings
- Sunny spacious office
Our client is a digital services provide operating within the iGaming field. They are looking for a VIP sports book experts who will be responsible for managing and improving the experience of VIPs.TasksBeing able to search and find for solutions of customers issuesAble to analyse customers behaviou...
Our client is a digital services provide operating within the iGaming field. They are looking for a VIP sports book experts who will be responsible for managing and improving the experience of VIPs.
Tasks
- Being able to search and find for solutions of customers issues
- Able to analyse customers behaviour and keep a personalised relationship with VIP clients therefore meeting their needs
- Monitor customers performance & behaviour in order to evaluate bonus crediting
- Ensure that products compliance is being followed according to relevant regulations
- Hours must be worked during shift business hours
Requirements
- Proficiency in English and Arabic both written and spoken
- Deep knowledge and experience in Sports Book and VIP customers management.
- Proactive person with good support / sales skills
- Strong communication and negotiation skills
- Previous experience as a Sales agent will be considered as an advantage
- Attention to details
Benefits
On offer:
- Competitive salary and monthly KPIs Bonus
- Working in a dynamic International company
- Ability of career and professional growth within the company
- Social benefits and team buildings
- Sunny spacious office
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