Onsite Support Engineer (Dispatch) North Island
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Job Location:
South Waikato District - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
25 days ago
Vacancies:
1 Vacancy
Job Summary
Greetings from EIL Global! We are a leading IT services provider operating across the Asia Pacific and EMEA regions specializing in desktops servers networks and data centre technologies. Headquartered in Adelaide Australia we deliver high-quality onsite and remote support to enterprise clients across various industries.
About the Role:
We are seeking experienced Dispatch / On-Call Engineers to provide onsite desktop network and POS support on an as-needed basis across the North Island. This role involves attending client sites to troubleshoot and resolve IT issues promptly ensuring minimal downtime and excellent customer satisfaction.
Key Responsibilities:
Diagnose and resolve desktop POS network and printer issues.
Perform operating system installation patching and upgrades.
Handle software and hardware break-fix activities.
Configure basic network components including LAN WAN switches and routers.
Install and administer Microsoft Office and other standard business applications.
Communicate effectively in business English and local language as needed.
Engineer Requirements / Tools to Carry:
Fully charged laptop (Windows 8/10) with admin rights.
Cisco console cable (DB9RJ45 or USBRJ45) with drivers properly installed.
Pre-installed tools: PuTTY TeamViewer TFTP Server.
Screwdriver set and Internet data card.
Must be able to console into Cisco routers and use Webex for remote collaboration.
Note:
This is an on-call dispatch-based engagement.
Required Skills:
desktop Support reimaging troubleshooting networking POS
Company Industry
IT Services and IT Consulting
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
