Head of Operations NLP
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
23 days ago
Vacancies:
1 Vacancy
Job Summary
The ideal candidate will lead planning logistics resource management and performance tracking across all projects and initiatives ensuring timely delivery financial discipline and operational excellence that supports the ministrys growth and impact goals.
Key Responsibilities
1. Strategic Planning & Goal Achievement
Lead the implementation of key operational goals and strategic priorities.
Translate leadership vision into actionable operational plans KPIs and measurable outcomes.
Continuously evaluate processes identifying opportunities for improvement and efficiency.
Provide operational insights and recommendations to support data-driven strategic decisions.
2. Project Management & Execution
Oversee all projects from initiation to completion ensuring timely delivery and alignment with defined objectives.
Develop project timelines allocate resources and manage cross-functional coordination.
Implement project management tools and frameworks to streamline workflows and enhance accountability.
3. Budgeting Financial Oversight & Resource Management
Prepare and manage annual operational budgets for initiatives.
Monitor financial performance ensuring optimal allocation and utilization of resources.
Provide periodic financial and operational performance reports to leadership.
Ensure compliance with organizational financial policies and standards.
4. Data Analysis & Reporting
Design and maintain systems for data tracking performance analytics and operational reporting.
Use data to drive decisions optimize programs and measure impact.
Present periodic dashboards and reports on key performance metrics to leadership.
5. Leadership Team Engagement & Performance Management
Lead mentor and motivate the departments operations team to achieve high levels of performance and engagement.
Manage staffing onboarding and training to ensure capability alignment with organizational needs.
Implement performance management systems that reinforce accountability and continuous improvement.
Foster a culture of collaboration innovation and professional growth.
6. Workflow & Supply Chain Optimization
Evaluate and improve operational processes and supply chains for better efficiency and cost-effectiveness.
Ensure smooth coordination across departments for logistics procurement and resource distribution.
Maintain high standards of operational excellence and service delivery.
7. Stakeholder & Communication Management
Serve as a key liaison between department leadership cross-functional teams and external partners.
Communicate clearly and effectively across all levels to ensure alignment and transparency.
Support leadership in representing departments operations in internal and external engagements.
Key Result Areas (KRAs)
Achievement of departments operational and strategic goals.
Timely and quality delivery of projects and initiatives.
Efficient budget and resource utilization.
Improved process efficiency and workflow optimization.
High-performing and engaged team culture.
Accurate and timely data reporting for decision-making.
Skills & Competencies
Strong analytical and critical thinking skills.
Excellent project and process management capabilities.
Strong leadership presence with the ability to inspire and influence others.
Highly organized structured and detail-oriented.
Effective communicator with strong presentation and stakeholder engagement skills.
Resilient and adaptable under pressure.
Results-driven with a growth mindset and openness to learning and feedback.
Personal Attributes
Detail-oriented and structured in thought and execution.
Analytical problem-solver with sound judgment.
Proactive disciplined and solutions-focused.
Demonstrates humility adaptability and commitment to continuous improvement.
High sense of integrity accountability and teamwork.
Performance Indicators (KPIs)
Achievement of operational targets and project milestones.
100% completion of planned initiatives within budget and timeline.
95% staff performance and engagement satisfaction scores.
Documented process improvement initiatives implemented annually.
Timely submission of accurate reports and data analytics.
Requirements
Qualifications & Experience
Bachelors degree in Business Administration Operations Management Economics or a related field (Masters degree is an added advantage).
710 years of progressive experience in operations retail FMCG logistics or large-scale organizational management.
Proven experience managing cross-functional teams and multi-site operations.
Strong proficiency in data analytics spreadsheets and project management tools.
Familiarity with digital platforms workflow automation and operational technology.
Company Industry
Industrial Machinery Manufacturing / Industrial Gases / Petrochemicals
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
