Job Description: Property Operations Manager
Position Title: Property Manager
Reports To: Chief Executive Officer
Employment Type: Full-Time
Location: Nairobi Kenya
Position Overview:
The Property Manager is responsible for leading the acquisition of new buildings and properties managing strong relationships with landlords and ensuring excellent tenant management. This role focuses on expanding the companys property portfolio maintaining high standards of service and strengthening relationships that support business growth and retention. The ideal candidate is an organized detail-oriented professional with strong leadership and communication skills capable of managing multiple properties and ensuring excellence across all aspects of landlord and tenant engagement.
Key Responsibilities
1. Landlord Management & Property Acquisition
Source and onboard new property listings aligned with the companys growth strategy.
Build and maintain strong relationships with current and prospective landlords.
Quarterly check in with the landlord (occupancy based) to provide updates.
Address and resolve landlord concerns promptly and professionally.
Negotiate property acquisition terms and renewals of current listings.
Ensure legal documentation and agreements are complete and properly filed.
Lease renewal.
2. Property Operations & Maintenance
Oversee property inspections maintenance schedules and repairs.
Ensure all units meet company standards before handover to tenants or
landlords.
Manage vendors service providers and contractors to ensure quality and
timely work.
Work with landlord to address major repairs and maintenance issues
Issue yearly financial report to landlords indicating rent payment details:
Rent we issued to all landlords in all buildings
Rent we have received from long term tenants
3. Team Coordination
Support collaboration across departments to improve service delivery.
Conduct regular check-ins and provide operational updates to management.
Prepare and submit regular reports on occupancy maintenance and
financial performance.
Qualifications & Experience
Bachelors degree in Real Estate Management Business Administration or a related field.
Minimum of 5 years experience in property or facilities management.
Strong understanding of landlord-tenant laws and property compliance standards.
Proven experience leading teams and managing multiple properties simultaneously.
Excellent negotiation interpersonal and communication skills.
Proficiency in property management systems and MS Office Suite.
Key Competencies
Strong leadership and organizational skills.
Detail oriented with excellent time management.
Problem solving and conflict resolution abilities.
Financial acumen and analytical thinking.
Customer centric mindset with high ethical standards.
Can work Independently
IT Services and IT Consulting