Professional Services Resource Manager

Who Youll Work With
Youll collaborate with a diverse team including Aristas professional services consultants professional services leadership and external vendors and partners. 

What Youll Do

The Professional Services Resource Manager oversees the planning of technical

resources to support customer projects. The role ensures engineers with the right skills

are assigned effectively to meet the project timelines and utilization goals while

maintaining delivery quality. It requires strong organizational and communication skills

along with a solid understanding of networking technologies and the professional

services delivery lifecycle.

Qualifications :

Proven experience as a Resource Manager or Operations Manager preferably

within the Information Technology or Services industry.

Expertise in developing and executing Staffing Strategy Workforce Management

Utilization Optimization Forecasting and Analytics.

Strong history of Problem Solving Performance Management and Process

Improvement.

Familiarity with IT Service Management and Delivery.

Experience working with teams mentoring and business relationship

management is a plus.

Technical Proficiency

Proficiency in Microsoft Excel and Google Suite (Sheets Docs Gmail etc.).

Experience with NetSuite is strongly preferred.

Familiarity with Professional Services Automation (PSA) software such as

Smartsheet Resource Management or Kantata is a plus. The candidate must at

minimum be highly capable of quickly learning new software applications for

daily job functions.

Essential Skills

Strong understanding of resource budgets forecasting and utilization metrics.

Exceptional communication and interpersonal skills for liaising with various

internal teams and stakeholders.

Additional Information :

Arista Networks is an equal opportunity employer.  Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race color religion sex sexual orientation gender identity national origin or any other factor determined to be unlawful under applicable federal state or law law.  All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time